Field Service Engineer

🕒 August 24

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

👻 Ghost score 32%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Giga Energy

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏭 Manufacturing

📦 Logistics

⚡ Energy

💰 $2.3M Seed Round on 2022-03

Manufacturing • Logistics • Energy

Giga Energy is a company specializing in the manufacturing and supply of electrical equipment and modular data centers. They provide a wide range of products including 3-phase and 1-phase padmount transformers, substation transformers, and UL 891 switchboards. Their transformers are designed to support both commercial and industrial power distribution needs, while their modular data centers, such as the Giga Box Air™ and Giga Box Hydro™, cater to efficient data management and are particularly designed for bitcoin mining. Giga Energy is committed to high quality, fast lead times, and exceptional customer service in delivering infrastructure solutions that energize the modern world.

📋 Description

• Perform on-site installation oversight, startup, and commissioning of oil-filled and dry-type power and distribution transformers • Conduct acceptance testing per IEEE/IEC/NEMA and customer specifications prior to energization • Support energization planning, outage coordination, and site readiness reviews • Interpret single-line diagrams, winding/vector diagrams, control schematics, and equipment nameplate data • Perform TTR, winding resistance, IR/PI, power factor/dissipation factor, and SFRA testing • Conduct DGA sampling and interpret oil analysis results • Perform relay and protection testing • Diagnose and troubleshoot OLTC/LTC mechanisms, cooling systems, and control/monitoring equipment • Document test results and produce customer-ready technical reports • Execute troubleshooting, corrective maintenance, repair, retrofit, and end-of-life services • Identify potential equipment failures and recommend corrective or preventive actions • Support warranty investigations, root cause analysis, and field failure reporting • Respond to emergency service calls, including after-hours and weekend support • Serve as Giga Energy's primary on-site technical representative and maintain customer relationships • Communicate job status, technical findings, and recommendations to customers, contractors, and internal stakeholders • Prepare material lists, technical quotations, and scopes of work • Coordinate with site engineers, contractors, and internal Engineering/Quality teams • Comply with OSHA, NFPA 70E, EHS, LOTO, and permit-to-work procedures • Maintain certifications and complete ongoing safety training • Maintain service reports, timesheets, expense reports, and job status updates • Feed field observations into NCR/SCAR and continuous improvement processes

🎯 Requirements

• Bachelor's degree in Electrical Engineering, Electrical Engineering Technology, or related field — OR equivalent experience (military electrical/electronics training, associate degree + relevant field experience) • 2+ years of hands-on field experience with power/distribution transformers, switchgear, or related power delivery equipment (entry-level candidates with strong internships/training programs will be considered) • Working knowledge of transformer testing: TTR, insulation resistance, DGA/oil analysis, power factor testing • Ability to read and interpret electrical schematics, single-line diagrams, and winding/vector diagrams • Willingness and ability to travel 50–75%, including domestic and potentially international sites • Valid driver's license; ability to maintain/obtain a passport • Physical ability to lift/move equipment components and work in industrial field environments (heights, confined spaces, outdoor conditions)

🏖️ Benefits

• Base salary + travel per diem, competitive with market (benchmarked against ABB/Siemens/Powell field service compensation bands) • Company vehicle or travel allowance • Per diem • Standard field service equipment provided • Subsidized health, dental, and vision insurance • Equity (options) in a rapidly growing startup • 401(k) with 4% employer match • Unlimited PTO • Parental leave • Healthcare and Dependent Care Flexible Spending Accounts (FSA) or Health Savings Account (HSA) • Commuter benefits, where applicable • Opportunities to collaborate in person at periodic team and company on-sites