Agent Licensing Specialist

🔥 9 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Globe Life's careers page, not through a job board

First seen by Remote Rocketship 9 minutes ago

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Logo of Globe Life

Globe Life

1001 - 5000 employees

Founded 1900

💼 Consulting

🏥 Healthcare

🛡️ Insurance

💰 $250M Post-IPO Debt - Globe Life on 2024-08

Consulting • Healthcare • Insurance

Globe Life is a U. S. -based life insurance company that provides individual life insurance policies and related products through a network of agents and direct channels. The company emphasizes customer service, agent careers, and long-term financial protection for families, and is financially rated by independent analysts for strength and stability.

📋 Description

• Initiate and monitor the lifecycle of agents appointed with various Globe Life companies to authorize product sales • Maintain accurate agent records across Mainframe, SOAR, CELS, OnBase, and government portals • Collect, evaluate, and verify licensing data from multiple sources and update records accurately and urgently • Ensure accurate setup of agent hierarchy and licensing information to support commission payments • Secure and process sensitive agent information in compliance with privacy regulations • Review appointment requests and confirm agents meet licensing and company criteria • Process appointments, terminations, demographic changes, and biographical updates • Monitor a shared inbox and respond to agents, internal departments, and external regulatory agencies • Communicate with state Departments of Insurance and vendors on behalf of the company • Respond to agent questions by phone and email • Escalate workflow, system discrepancy, or agent concerns to supervisors as needed

🎯 Requirements

• High school diploma or equivalent work experience • 0–1 year of relevant administrative or office experience • Experience in insurance or licensing is a plus but not required • High attention to detail and accuracy when entering data and handling documentation • Ability to maintain confidentiality and follow established procedures for handling sensitive information • Basic proficiency with Microsoft Office, including Outlook, Word, and Excel • Clear written and verbal communication skills, with the ability to follow instructions and respond professionally • Willingness and ability to learn multiple systems, including internal platforms and external government portals • Dependable, organized, and able to stay focused during repetitive or routine work • Ability to work independently while also contributing as a collaborative team member • Receptive to feedback and direction from supervisors and team leads • Reliable and predictable attendance of your assigned shift • Ability to work full time and/or part time based on the position specifications

🏖️ Benefits

• Competitive compensation designed to reflect your expertise and contribution • Comprehensive health, dental, and vision insurance plans • Life insurance benefits • Retirement plans, including company-matched 401k and pension plan • Paid holidays and time off • Parental leave • Subsidized all-in-one subscriptions supporting fitness, mindfulness, nutrition, and sleep • Company-paid counseling for mental health, stress management, and work-life balance • Continued education reimbursement eligibility • Company-paid FLMI and ICA courses • Discounted Texas Rangers tickets

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