
1001 - 5000 employees
Founded 1900
đź Consulting
đĽ Healthcare
đĄď¸ Insurance
đ° $250M Post-IPO Debt - Globe Life on 2024-08
Consulting ⢠Healthcare ⢠Insurance
Globe Life is a U. S. -based life insurance company that provides individual life insurance policies and related products through a network of agents and direct channels. The company emphasizes customer service, agent careers, and long-term financial protection for families, and is financially rated by independent analysts for strength and stability.
đĽ 0 minutes ago
đşđ¸ United States â Remote
â° Full Time
đ˘ Junior
đ¤ Sales
đŤđ¨âđ No degree required
đť Ghost score 10%
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1001 - 5000 employees
Founded 1900
đź Consulting
đĽ Healthcare
đĄď¸ Insurance
đ° $250M Post-IPO Debt - Globe Life on 2024-08
Consulting ⢠Healthcare ⢠Insurance
Globe Life is a U. S. -based life insurance company that provides individual life insurance policies and related products through a network of agents and direct channels. The company emphasizes customer service, agent careers, and long-term financial protection for families, and is financially rated by independent analysts for strength and stability.
⢠Conduct outbound and receive inbound calls to determine the proper action for each. ⢠Record information and maintain department procedures and policies. ⢠Assist policyholders as needed. ⢠Make outbound calls to newly issued business to welcome customers, ensure policies are accurate, and provide additional information about new policies. ⢠Navigate the CRM while speaking with recently approved customers to collect the first premium and activate life insurance policies. ⢠Make outbound calls to internet-generated leads to warm up potential customers for the Sales Team. ⢠Explain policy benefits. ⢠Complete necessary paperwork. ⢠Assist with correspondence and error corrections for policy service. ⢠Execute outbound-call special projects and campaigns for sister companies including AIL and LNL, and record requested customer activities.
⢠High School diploma or equivalent. ⢠Some college preferred. ⢠1+ years of customer service or 1+ years of a professional environment in a customer service-related atmosphere. ⢠Licensed in Life, Accident, and Health Insurance is preferred, but not required. ⢠1+ years of office experience preferred. ⢠Telecommunications experience is a plus. ⢠Background in life and health insurance, and knowledge of insurance operations is desired. ⢠Customer service background and good phone skills. ⢠Excellent written and oral communication skills. ⢠Excellent organization skills. ⢠Ability to maintain confidentiality. ⢠Comfortable collecting payments via Credit Card and Bank Draft payment options. ⢠Excellent alpha and number recognition skills. ⢠Demonstrated mathematical abilities. ⢠Ability to work under pressure and handle high-stress situations calmly and with tact and professionalism. ⢠Strong decision-making skills with the ability to analyze situations and make logical conclusions. ⢠Excellent attendance and punctuality. ⢠Experience using Microsoft Office products such as Word and Outlook. ⢠Able to multifunction from many different sources. ⢠Customer-friendly. ⢠Reliable and predictable attendance of your assigned shift. ⢠Ability to work full time and/or part time based on the position specifications.
⢠Competitive compensation designed to reflect your expertise and contribution. ⢠Comprehensive health, dental, and vision insurance plans. ⢠Robust life insurance benefits. ⢠Retirement plans, including company-matched 401k and pension plan. ⢠Paid holidays and time off. ⢠Parental leave. ⢠Subsidized all-in-one subscriptions supporting fitness, mindfulness, nutrition, and sleep goals. ⢠Company-paid counseling for mental health, stress management, and work-life balance. ⢠Continued education reimbursement eligibility. ⢠Company-paid FLMI and ICA courses. ⢠Discounted Texas Rangers tickets.
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