Agent Licensing Specialist

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🕒 6 days ago

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GlobeLife

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

📚 Education

🔬 Science

Education • Science • Healthcare

GlobeLife is a collaborative university network created by Uppsala University and Karolinska Institutet to strengthen research and education in global health. It promotes multidisciplinary collaborations, organizes seminars and events, shares recordings and news, and connects researchers and partners to advance work toward the UN Sustainable Development Goals.

📋 Description

• Issue agent numbers, activations, terminations, and non-codes. • Review and update Agent Automation for rehires and approvals. • Process state appointments, terminations, and expired licenses — including adding, updating, and renewing. • Verify and update biographical, demographical, and banking information. • Process promotions, demotions, transfers, and splits. • Maintain error reporting and perform reject corrections. • Ensure hierarchies are set up properly to support accurate commission payments. • Handle and secure sensitive agent information, including personal and payment-related data. • Make logical, independent decisions based on company guidelines. • Monitor group email boxes and respond in a timely manner. • Answer phone calls and emails; resolve complex problems and suggest alternatives. • Communicate with state insurance boards, agents, and management — both verbally and in writing. • Communicate with external vendors and the Department of Insurance on behalf of the company. • Report workflow issues, interdepartmental concerns, emergencies, or unsafe situations to supervisor with a sense of urgency. • Participate in testing stages of Licensing Systems programming and implementation. • Complete analysis to process and pay state invoices. • Assist with in-office tasks such as filing, sorting, scanning, mail distribution, and returned mail. • Participate in state audits requiring accuracy of mass data and timely evaluation. • Review compliance vendor information and suggest updates. • Assist with departmental agent communications. • Perform periodic data evaluations and update records as necessary to ensure accuracy. • Other duties and/or projects as assigned.

🎯 Requirements

• High school diploma required; college degree preferred. • Minimum 2 years of office experience. • Accounting experience preferred. • Insurance background, especially Agent Licensing, desirable. • Experience with database management very helpful. • Proficient in Microsoft Word, Excel, and Outlook; ability to learn additional applications such as MS Access. • Excellent alpha, number recognition, and math aptitude skills; minimum typing speed of 40–45 WPM. • Excellent oral and written communication skills, including competency in grammar and spelling. • Ability to analyze information and draw independent, logical conclusions. • Ability to communicate and interact with department staff, other departments, external vendors, and the Department of Insurance. • Ability to maintain confidentiality with sensitive data. • Ability to be accurate, organized, and detail-oriented with the ability to concentrate for extended periods and meet department and production-driven deadlines.

🏖️ Benefits

• Competitive compensation designed to reflect your expertise and contribution. • Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. • Robust life insurance benefits and retirement plans, including a pension plan. • Paid holidays and time off to support a healthy work-life balance. • Parental leave to help our employees welcome their new additions. • Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. • Company-paid counseling for assistance with mental health, stress management, and work-life balance. • Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. • Discounted Texas Rangers tickets for a proud visit to Globe Life Field.