Department Supervisor, Agent Licensing

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GlobeLife

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

📚 Education

🔬 Science

🏥 Healthcare

Education • Science • Healthcare

GlobeLife is a collaborative university network created by Uppsala University and Karolinska Institutet to strengthen research and education in global health. It promotes multidisciplinary collaborations, organizes seminars and events, shares recordings and news, and connects researchers and partners to advance work toward the UN Sustainable Development Goals.

📋 Description

• Oversee daily agent licensing operations, including staff assignments, workload distribution, performance monitoring, and adherence to departmental policies and procedures • Supervise and develop department employees through training, coaching, performance reviews, hiring recommendations, and disciplinary actions as needed • Manage agent appointment and licensing transactions, including appointments, terminations, transfers, promotions, demotions, and reinstatements across multiple insurance subsidiaries • Monitor appointment automation systems and troubleshoot processing issues • Collaborate with IT and technical support teams to ensure accurate and timely transactions • Oversee department reporting, data processing, and quality assurance activities • Serve as a point of contact for escalated issues and implement solutions with stakeholders • Support system enhancements and automation initiatives through programming requests, user acceptance testing, implementation, and employee training • Conduct process reviews and audits to identify discrepancies, implement corrections, and improve productivity and efficiency • Develop and maintain departmental procedures, training materials, and documentation • Coordinate with Sales, Executives, Recruiters, Directors, Agency Owners, General Agents, and state insurance departments on licensing and appointment matters • Prepare operational reports, communicate department updates, and collaborate with management and other departments

🎯 Requirements

• A high school diploma or equivalent • Previous supervisory experience, including leading employees, delegating responsibilities, managing workloads, and supporting team performance • Insurance industry experience, preferably in agent licensing • Strong organizational and time management skills • Excellent attention to detail and ability to meet production deadlines • Excellent analytical, problem-solving, and decision-making skills • Proficiency in Microsoft Excel, including advanced spreadsheets, PivotTables, mail merges, and database queries • Experience with Microsoft Word, Outlook, Access, SharePoint, PowerPoint, or comparable applications • Strong written and verbal communication skills, including proper grammar and spelling

🏖️ Benefits

• Competitive compensation designed to reflect your expertise and contribution. • Comprehensive health, dental, and vision insurance plans • Robust life insurance benefits • Retirement plans, including a pension plan • Paid holidays and time off • Parental leave • Subsidized all-in-one subscriptions supporting fitness, mindfulness, nutrition, and sleep • Company-paid counseling for mental health, stress management, and work-life balance • Continued education reimbursement eligibility • Company-paid FLMI and ICA courses • Discounted Texas Rangers tickets