District Manager, Parts and Service

🔥 17 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

General Motors

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1908

🚘 Automotive

🏭 Manufacturing

🚗 Transport

💰 $500M Grant on 2024-07

Automotive • Manufacturing • Transport

General Motors is a leading multinational corporation in the automotive industry, committed to creating a future with zero crashes, zero emissions, and zero congestion. With operations and facilities worldwide, GM focuses on innovation across various areas including engineering, manufacturing, and information technology. The company emphasizes diversity, inclusion, and the development of sustainable technologies to shape the future of mobility.

📋 Description

• Drive aftersales performance across a defined region • Partner with dealership leadership to execute GM Customer Care & Aftersales initiatives • Improve customer satisfaction and grow revenue • Own district performance across Revenue, Customer Retention, and Customer Experience • Act as a trusted advisor to dealer leadership • Drive revenue growth and achieve KPIs through Customer Care & Aftersales programs and initiatives • Lead standardized dealer contact processes focused on dealer priorities and GM performance objectives • Analyze dealership marketing and merchandising strategies and recommend ways to increase service lane traffic • Develop and execute annual Business Plans using data-driven strategic insights • Assess dealership performance, identify trends, and implement solutions improving operational efficiency and customer satisfaction • Resolve aftersales customer concerns involving SPAC, CAC, TAC, Goodwill, Warranty, and Policy Requests • Monitor and achieve KPIs including SRT objectives, NPS, Customer Retention, STS compliance, and EV Training & Compliance • Report directly to the Zone Manager, Parts and Service • Travel at least 50% or more on a frequent basis to dealerships within the assigned territory

🎯 Requirements

• Bachelor’s Degree or equivalent professional experience • 3+ years of experience in Sales, Service, or Operations with a proven track record of driving revenue growth • Strong automotive industry knowledge and business acumen, including service operations, warranty processes, and customer experience management highly preferred • Ability to travel up to 50% to different locations within your territory • Proficiency in Microsoft Excel, including data analysis, reporting, and visualization tools • Must currently reside within the West Texas territory including Lubbock, Midland, McAllen, El Paso, or be willing to relocate to Midland, Lubbock, or a surrounding area approved by leadership within 60 days of the start date • GM does not provide immigration-related sponsorship for this role; applicants must not need GM immigration sponsorship now or in the future • Must be able to legally operate a motor vehicle on a regular basis and successfully complete a Motor Vehicle Report review

🏖️ Benefits

• Relocation benefits are available for candidates who qualify under company policy • GM benefits supporting well-being at work and at home (specific benefits are provided via Total Rewards resources)