Field Service Engineer

🕒 July 23

🏄 California – Remote

🏄 California – Remote

💵 $74k - $114.8k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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General Motors

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1908

🚘 Automotive

🏭 Manufacturing

🚗 Transport

💰 $500M Grant on 2024-07

Automotive • Manufacturing • Transport

General Motors is a leading multinational corporation in the automotive industry, committed to creating a future with zero crashes, zero emissions, and zero congestion. With operations and facilities worldwide, GM focuses on innovation across various areas including engineering, manufacturing, and information technology. The company emphasizes diversity, inclusion, and the development of sustainable technologies to shape the future of mobility.

📋 Description

• GM Field Service Engineers (FSEs) provide on-site professional automotive, business and computer technical support to GM’s retail and wholesale communities. • FSEs have broad responsibilities including vehicle diagnostic and repair support, providing an avenue for escalated cases, product problem resolution and territory management support for GM. • The primary FSE objective is to diagnose and direct repairs on California customer vehicles and to reduce vehicle repurchases and warranty expense to GM. • FSEs will also evaluate Dealership internal comeback processes, provide Dealership onsite service readiness feedback and support Techline products at GM Dealerships.

🎯 Requirements

• 100% USA Geographic mobility is a requirement for this and all future moves in the field. • Extensive hands-on Automotive Dealership Service Department or equivalent vehicle diagnostic and repair experience. • Knowledge and experience with GM Essential Service tools • State Automotive Technician Certifications as required by state/local law (if relocated certified in new State within one month). • Possession of a valid driver’s license and a clean driving record • Proficient user of MS Office applications: Word, PowerPoint, Excel, Outlook (or equivalent e-mail/calendar app). • Ability to manage, resolve, document, and close dispatch cases in the required time-frame. • Ability to build and maintain customer relationships with Dealership management teams with focus on the Dealership Service department • Ability to work with minimal direction and be responsible for self-training to maintain and increase skills • A history of maintaining customer satisfaction in a territory with multiple customer locations is desired • Ability to create and provide specialized training • Excellent communication skills and time management to successfully prioritize and deliver critical services. • Self-motivated with a proactive approach to meeting and exceeding customer expectations.

🏖️ Benefits

• medical • dental • vision • Health Savings Account • Flexible Spending Accounts • retirement savings plan • sickness and accident benefits • life insurance • paid vacation & holidays • tuition assistance programs • employee assistance program • GM vehicle discounts