Client Systems Manager

🕒 May 4

🏢🏡 Boston – Hybrid

💵 $200k - $220k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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GMO

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1980

💸 Finance

Finance • Investment • ESG Investing

GMO is a global investment management firm that offers a wide array of financial services and products, including multi-asset class strategies, equities, alternatives, fixed income, and private funds. The company is known for its expertise in investment research and offers insights through a comprehensive library of research materials, including quarterly updates and in-depth studies. GMO also places a strong emphasis on ESG (Environmental, Social, and Governance) investing, providing strategies that reflect global economic transitions such as shifts towards lower carbon futures. Founded by Jeremy Grantham, GMO serves a diverse range of clients, including institutions, family offices, consultants, intermediaries, and wealth managers, with a commitment to providing quality and innovative investment solutions worldwide.

📋 Description

• Lead a software engineering team responsible for the platforms that power GMO's Global Client Relations, Digital Marketing, Investment Analysis and Shareholder Services functions • Partner with Marketing, Product Distribution, Performance Analytics and other key stakeholders, to deliver and evolve client-facing systems-including CRM, client engagement tools, sales enablement platforms, and client/fund performance systems-to drive increased distribution reach and sales team productivity • Manage and develop a team of software engineers and technical staff implementing and supporting client and distribution focused and fund/client performance focused technology systems • Build collaborative partnerships with peer engineering managers across the Software Engineering & Platform Architecture group • Own the strategy, roadmap, and day-to-day delivery for client technology systems, including Salesforce CRM, Seismic, and other internally developed applications • Lead initiatives to enhance CRM capabilities, including integration of generative AI features • Provide technical guidance to the team on design, architecture, and implementation decisions • Drive adoption of GMO’s evolving software engineering practices within the Client Systems team

🎯 Requirements

• 10+ years of experience in technology, with at least 3 years managing engineering or IT teams • Experience developing/managing large scale applications and platforms. • Financial services, investment management industry, and wealth management/intermediary background strongly preferred • Experience managing enterprise CRM platforms (Salesforce preferred), client-facing SaaS ecosystems, CMS platforms, and Marketing Automation tools • Actively engaged with market-leaders in the investment management industry to understand best-in-class client data-infrastructure and distribution and marketing platforms • Experience with, or exposure to, Performance Measurement and Investment Analysis concepts and systems • Strong stakeholder management skills; comfortable engaging with senior business and technology leaders, able to translate business requirements into technical specifications • Familiarity with software delivery practices, vendor risk management, and regulatory compliance requirements.

🏖️ Benefits

• Medical insurance • Dental insurance • Life insurance • Long-term disability coverage • 401(k)/profit-sharing retirement plan • Open paid time off • Leaves of absences • Dependent care resources • Tuition reimbursement • Charitable gifts matching • Flexible spending accounts • Commuter benefits