Vice President, Enterprise Account Management

Job not on LinkedIn

🔥 12 hours ago

🌪️ Kansas – Remote

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⏰ Full Time

🔴 Lead

💰 Account Manager

👻 Ghost score 13%

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Logo of City Wide Facility Solutions Jacksonville

City Wide Facility Solutions Jacksonville

51 - 200 employees

Founded 2001

🏗️ Construction

📦 Logistics

🏥 Healthcare

Construction • Logistics • Healthcare

City Wide Facility Solutions Jacksonville is a company that specializes in providing comprehensive facility management services. The company offers a wide range of services including commercial cleaning, janitorial services, and facility maintenance solutions, with more than 20 services available to meet diverse needs. City Wide Facility Solutions ensures professional communication and project management at every stage, employing a single point of contact to simplify and streamline the service process for its clients. Additionally, they cater to multiple industries including auto dealerships, clean rooms, commercial offices, medical facilities, and more. Their national presence across the United States and Canada allows for wide accessibility and support.

📋 Description

• Set the strategic vision, priorities, goals, and long-term growth roadmap for Enterprise Account Management • Lead, coach, and develop the Enterprise Account Management team • Partner with field operations and franchise leadership to align enterprise account growth with operational capacity, service standards, and client expectations • Oversee the enterprise account pipeline and processes for lead qualification, conversion, onboarding, expansion, retention, and renewal • Own department budgeting, forecasting, P&L performance, profitability, and revenue targets • Build and maintain executive-level relationships with enterprise account decision-makers • Identify opportunities to expand the number and value of locations awarded within existing enterprise client relationships • Evaluate market trends, customer needs, competitive positioning, and growth opportunities • Ensure high-quality, consistently executed Quarterly Business Reviews • Represent City Wide’s enterprise solutions with key national and regional accounts • Collaborate with Marketing, Legal, Franchise Support, Operations, and other internal partners to deliver a consistent client experience • Establish, monitor, and report key performance indicators to executive leadership • Strengthen franchise engagement and confidence in the Enterprise Account Management program • Travel approximately 30% to support enterprise customers, franchise partners, strategic meetings, and team development • Drive revenue growth, retention, renewal, satisfaction, expansion, team performance, franchise engagement, budget performance, forecast accuracy, profitability, and revenue-target achievement

🎯 Requirements

• Bachelor’s degree required; MBA or related advanced degree preferred • 10+ years of progressive sales, strategic account management, customer success, or business development leadership experience • Demonstrated success leading, coaching, and developing high-performing teams • Proven experience building, scaling, or transforming an enterprise, national accounts, strategic accounts, or key account management function • Strong background managing P&L performance, budgets, forecasting, profitability, and revenue targets • Ability to build credibility and influence with senior executives and C-suite decision-makers • Experience managing complex, multi-location client relationships and long sales or service cycles • Excellent verbal, written, presentation, negotiation, and executive communication skills • Strategic mindset with the ability to translate a long-term vision into clear priorities, measurable plans, and consistent execution • Strong analytical skills and comfort using data to guide account strategy, performance management, and business decisions • Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook, as well as CRM systems • Preferred: experience in a multi-location, franchise, facilities services, business services, or other service-based industry • Preferred: experience supporting distributed field operations or franchise partners • Preferred: experience selling or managing enterprise relationships across national and regional markets

🏖️ Benefits

• Bonus • Medical insurance • Dental insurance • Vision insurance • Life insurance • Short- and long-term disability insurance • Paid time off (PTO) • 401(k) • Flexible work atmosphere • Continual learning and development • Paid time to support charities of choice

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