Senior Legal Operations – Systems Specialist

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🧑‍💼 Attorney / Lawyer

👻 Ghost score 13%

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HighLevel

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

☁️ SaaS

💰 Series A on 2021-11

Consulting • Logistics • SaaS

HighLevel is an all-in-one marketing and sales platform designed to help businesses grow and succeed. The platform consolidates various marketing tools into a single solution, providing features such as lead capture through landing pages, surveys, forms, and calendars, as well as tools for nurturing leads via automated messaging across multiple channels including phone, SMS, email, and social media. HighLevel offers customizable solutions like online appointment scheduling, multi-channel follow-up campaigns, and pipeline management. Additionally, businesses can build websites, funnels, and landing pages using the intuitive page builder. HighLevel supports integrating with existing systems via API, and offers a membership platform for community building and course management. The platform is targeted towards marketers and offers white-labeling options for businesses to brand the software as their own. With a community-driven development approach and award-winning support, HighLevel is focused on empowering businesses to streamline their operations and enhance their marketing efficiencies.

📋 Description

• Partner with the Legal team to administer legal and AI technology initiatives • Identify opportunities for improvement and build processes to increase efficiency and effectiveness • Administer and optimize contract lifecycle management tools • Configure workflows, contract templates, clause libraries, playbooks, metadata, approval routing, reporting, users, integrations, release testing, and training • Manage AI-assisted contract review and redlining tools and support AI governance • Develop scalable prompt libraries with the Director of Legal Operations • Facilitate cross-departmental AI governance training and enablement sessions • Monitor and report AI tool performance metrics, including adoption rates and time-to-value • Improve contract turnaround times and implement scalable workflows • Build dashboards and KPIs and drive legal technology adoption • Develop and maintain legal department reporting metrics, including volume, spend, and cycle time analysis • Administer legal knowledge repositories, clause libraries, playbooks, SOPs, and training documentation • Audit legal systems to identify efficiency gaps and implement automated workflow solutions • Collaborate with IT and Security teams to ensure data integrity and system compliance • Administer outside counsel onboarding, invoice review workflows, billing guideline compliance, accrual reporting, and spend analytics

🎯 Requirements

• Bachelor's degree or equivalent experience • Paralegal or legal operations certificate, but not required • Experience in a legal operations or paralegal role • 5+ years in Legal Operations or Legal Technology • Experience administering CLM systems • Experience with AI legal technology • Experience with eBilling platforms • Strong understanding of SaaS contracting

🏖️ Benefits

• Global, remote-first organization • Equal Opportunity Employer • Voluntary demographic information; refusal will not affect application status

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