Senior Business Systems Analyst – ServiceNow

🔥 13 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $102k - $110k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

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Golden 1 Credit Union

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1933

🏦 Banking

💸 Finance

Banking • Finance

Golden 1 Credit Union is a member-owned credit union headquartered in Sacramento, California. It provides retail and business banking and a wide range of consumer financial services, including multiple checking and savings options, term certificates and IRAs, mortgages and home equity products, auto and personal loans, credit cards, investing and wealth services, and insurance and protection options. The credit union emphasizes online and mobile banking tools, member rewards and cashback programs, financial education, community grants and scholarships, and partnerships (for example with the Golden 1 Center/Sacramento Kings).

📋 Description

• Engaging with various business units to translate complex business needs into quality software solutions. • Assisting in the design, development, and implementation of identified solutions following Agile Software development practices. • Providing operational support for all managed enterprise-wide software solutions. • Overseeing all aspects of the Software Development Lifecycle for enterprise-wide software solutions. • Driving efficient and effective joint business/IT requirements and solution discussions. • Proactively identifying software functional gaps and opportunities of improvement. • Collaborating with product owners to create product backlog by using Agile practices. • Creating user stories with relevant acceptance criteria. • Leading or participating with the implementation of complex projects as technical subject matter expert from beginning to completion. • Providing Tier 3 application support to uphold day-to-day business line operations. • Managing administrative functions such as customizations of intricate forms, fields, reports and creating saved searches, dashboards, workflows, role-based access management and reporting support.

🎯 Requirements

• Minimum four-year degree in Information Technology, Project Management or Business Administration required, or 6 years of experience. • Bachelor’s degree in Business Administration, Accounting, Information Technology, Engineering, Management, or related field preferred with 4+ years of experience. • Equivalent work experience may be considered in lieu of a 4-year degree. • Agile certifications preferred. • Seven years or more experience in financial or health services, including technical business analysis, product development and process improvement. • Experience working in an Agile environment or Azure eco system (DevOps) strongly desired. • Knowledge of commonly used financial industry concepts, practices, and guidelines. • Knowledge of existing Credit Union products, services, and overall operational guidelines, especially as it relates to various delivery channels. • Excellent oral communication, presentation, and technical writing skills. • Strong research, technical analysis, planning and organizational skills. • Ability to use logical reasoning when interpreting facts. • Experience with small to medium enterprise software systems, as well as the ability to learn new systems quickly. • Ability to analyze and document technical business processes. • Ability to make observations, examinations, evaluations, and recommendations. • Ability to participate on projects and assist team members to implement system upgrades and enhancements. • Strong PC skills.

🏖️ Benefits

• None specified