Account Adjuster

🔥 13 minutes ago

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Goldschmitt and Associates (G&A)

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1998

🤝 B2B

🏛️ Government

🏢 Enterprise

B2B • Government • Enterprise

Goldschmitt and Associates (G&A) is a Sterling, Virginia–based IT services and management consulting firm that delivers custom computer programming, systems design, operations & maintenance, and training for federal agencies and commercial clients. The company emphasizes mission-focused solutions—combining strategy, analytics, technology, and operations—with experienced subject-matter experts, documented repeatable processes audited to international standards, and certifications such as PMP among leadership. G&A highlights rapid growth and award recognition (Inc. 5000, regional rankings) and provides business support services, contact center support, and professional development training to improve efficiency and mission outcomes.

📋 Description

• Review and analyze Perkins Loan borrower accounts to identify discrepancies involving principal, interest accrual, late fees, collection costs, and payment applications • Process complex account adjustments, including: Interest recalculations, Payment reversals and corrections, Deferment and forbearance updates, Loan cancellations (employment-based, military, etc.), Rehabilitation and write-off adjustments • Ensure all adjustments are fully documented and supported in accordance with federal regulations and institutional audit standards • Coordinate resolution of account discrepancies with third-party servicers or collection agencies • Provide Loan Analysts with reconciled borrower-level data and adjustment summaries to enhance cohort, delinquency, and recovery analyses • Flag systemic issues and data anomalies to inform analysts’ root-cause reviews and modeling assumptions • Supply timely adjustment evidence and narratives that underpin analysts’ variance analyses and management reporting • Reconcile the Perkins Loan servicing system to the institution’s general ledger and revolving fund on a monthly and quarterly basis • Prepare and validate financial reports including: Outstanding principal and accrued interest, Delinquency and default aging reports, Cash receipts and collection activity, Cancellation and rehabilitation activity • Investigate and resolve variances between servicing reports and accounting systems • Support year-end close processes and assist in preparation of financial statements and required federal reporting • Provide documentation and schedules for internal and external audits • Ensure compliance with Federal Perkins Loan Program regulations and institutional policies • Monitor account activity to ensure proper billing, collection due diligence, and regulatory timelines are met • Maintain audit-ready records for all financial transactions and account adjustments • Identify process weaknesses and recommend improvements to strengthen internal controls and reporting accuracy • Perform quality reviews of account transactions and portfolio data • Monitor trends in delinquency, deferment, forbearance, cancellation, and default activity • Assist with data validation during system upgrades or servicing transitions • Deliver validated datasets, data dictionaries, and data lineage notes that increase analysts’ confidence in metrics • Surface data quality findings and trend signals that guide analysts’ segmentation, stratification, and scenario analyses • Partner on UAT test cases and signoffs to ensure analytical reports remain accurate through system changes

🎯 Requirements

• Possess at least 2 years of related experience • Possess proven experience in business or accounting management within loan servicing or finance • Possess a high school diploma or similar accredited certification, such as the GED • Proficiency in financial reporting systems and reconciliation tools • Possess the ability to obtain and maintain a Public Trust clearance

🏖️ Benefits

• 401(k) with immediate vesting • Paid Federal Holidays • Tuition Reimbursement • Medical Insurance, including Vision and Dental Insurance • Employer-Paid Short-Term and Long-Term Disability • Employer Paid Life Insurance • Supplemental Life Insurance • FSA/HSA Programs • Commuter Benefits Program • Adoption Assistance Program • Employee Assistance Program (EAP) • Caregiver Support Program • Health Advocacy Program • Financial Wellbeing Support