Lead Solution Engineer

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🏄 California – Remote

🏄 California – Remote

💵 $213k - $250k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Gong

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

💰 Secondary Market on 2022-07

SaaS • B2B • Artificial Intelligence

Gong is the leading AI platform for revenue transformation, aimed at boosting win rates, increasing average deal size, and enhancing revenue per representative. Its AI-driven solutions provide unparalleled insights into sales pipelines and customer interactions, enabling teams to achieve precise forecasting and superior deal execution. Gong supports a range of enterprise-level integrations, offering advanced features like Gong AI, Gong Data Engine, and Gong Forecast. The platform is trusted by companies worldwide to enhance their revenue processes and deliver consistent growth across sales, marketing, and customer success operations. With an emphasis on high performance and strategic insights, Gong is a cornerstone for numerous sales teams looking to transform their revenue potential through cutting-edge AI technologies.

📋 Description

• Work alongside Sales and Customer Success as the ultimate product expert and account team technical advisor. • Thoroughly understand all aspects of the Gong platform in order to explain and demo the technology to all types of users. • Be the trusted advisor to both prospects and customers to ensure they get the correct business outcome and value from our Gong technology, including business value quantification. • Assist prospects and customers with business assessments (POCs, Pilots). • Craft content to show customers how to leverage Gong for specific use cases. • Execute the build and delivery of outcome-based demos and solution architecture diagrams for customers that have highly complex use cases. • Solution complex business and technical requirements and explain them in simple terms. • Assist with RFPs and questionnaires in the context of sales cycles. • Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line. • Partner with and support Marketing on demand gen activities (webinars, conferences, events). • Contribute reusable assets to the Sales Engineering team and the company at-large. • Collaborate closely with Product Marketing, Product Management, and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies.

🎯 Requirements

• 8+ years of customer facing experience in a solution engineering role (pre-sales) or a combination of solution engineering and other relevant work experience. • Experience with sales technology: CRMs, cloud architecture, or telephony / web conference systems. • Experience with data flows, AI & ML concepts, analytics, APIs, webhooks, or JSON is a plus. • Understanding of security and privacy pertaining to SaaS systems. • Understanding of key sales personas and workflows (including forecasting and prospecting) within a GTM organization. • Excellent verbal and written communication skills. • Strong interpersonal and teamwork skills. • Able to make the complex sound simple!

🏖️ Benefits

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs. • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle. • Mental Health benefits with covered therapy and coaching. • 401(k) program to help you invest in your future. • Education & learning stipend for personal growth and development. • Flexible vacation time to promote a healthy work-life blend. • Paid parental leave to support you and your family. • Company-wide recharge days each quarter. • Work from home stipend to help you succeed in a remote environment.