Solutions Consultant

🔥 9 minutes ago

🇺🇸 United States – Remote

💵 $92.5k - $126.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Smartsheet

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Smartsheet is a platform designed to manage projects, automate workflows, and build solutions at scale. It offers a wide range of features including automation, team collaboration, dashboards and reporting, and integrations, allowing businesses to streamline their operations. The platform caters to diverse use cases such as project management, IT portfolio management, marketing management, and more, serving various industries including government, finance, and healthcare. Smartsheet also emphasizes security and data protection, ensuring users' data privacy. Additionally, it offers professional services like consulting, training, and implementation support to maximize the platform's capabilities.

📋 Description

• Act as a strategic partner for customers, helping them navigate complex business challenges through an advisory-led professional services approach • Lead several concurrent projects focused on digital transformation and measurable organizational change • Advise customers and cross-functional peers on best practices to modernize and optimize workflows • Design and implement strategic solutions using Smartsheet capabilities, AI-native functionality, and automation • Lead discovery sessions to understand business challenges and design custom solutions • Develop solutions through prototyping and iterative sprints based on customer feedback • Review solution designs through internal testing and facilitate user acceptance testing • Own project timelines, deliverables, scope, and budget while mitigating risks • Stay current on industry trends and Smartsheet capabilities and share new delivery methodologies • Collaborate with consulting team members and participate in the mentor program as mentee and mentor • Identify product and services expansion opportunities with Sales • Perform against KPIs including billable utilization, project margins, customer satisfaction, and accurate data maintenance • Perform other duties as assigned

🎯 Requirements

• Minimum of 4–5 years of relevant experience in management or technology consulting • Strong willingness and track record of performing within a team environment • Ability to succeed in fast-paced, growth-oriented environments and adapt quickly as customer needs, tools, and industry trends evolve • Hands-on experience configuring and implementing leading-edge, web-based SaaS applications • Strong interest in leading-edge technologies, including Smartsheet AI and automation capabilities • Experience applying change management and business process optimization strategies • Excellent verbal and written communication skills, including explaining complex technical subjects to non-technical stakeholders • Experience with business process optimization and Agile project management methodologies • Ability to travel periodically, up to 40%, based on customer and business requirements

🏖️ Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Sick Time Off • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific) • Market competitive incentive opportunity