Senior Client Executive

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $110k - $135k / year

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Gradient AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

🛡️ Insurance

☁️ SaaS

💰 $20M Series B on 2021-04

Artificial Intelligence • Insurance • SaaS

Gradient AI is a leading provider of artificial intelligence solutions tailored for the insurance industry. Specializing in underwriting and claims management, the company enhances the precision of risk assessment, expedites quote turnaround times, and reduces claim expenses through intelligent automation. Gradient AI serves various sectors within insurance, including group health, property and casualty (P&C), and workers' compensation. Its solutions leverage extensive datasets and AI technology to provide insurers with deeper insights, facilitating more informed decision-making and increasing profitability. The company's innovative approach is aimed at driving efficiency and cost savings across underwriting and claims processes.

📋 Description

• Act as the primary post-sale point of contact, building and maintaining strong, long-term client partnerships • Lead post-sale implementation efforts by defining business needs, configuring product recommendations, and establishing ROI metrics • Analyze and monitor client dashboards to ensure usability and uncover insights related to model performance • Document all phases of project management and maintain detailed client engagement records • Collaborate closely with Sales, Product, Data Science, and Engineering teams on a weekly basis • Manage every phase of the post-sale client lifecycle, including implementation, workflow design, data analysis, project management, and relationship building • Help health insurance clients maximize the value of Gradient AI's predictive analytics solutions

🎯 Requirements

• 5+ years of experience in a post-sale client relationship role, supporting customers through implementation and ongoing engagement • Prior experience in the health insurance industry; underwriting background is a strong plus • Exceptional organizational, communication, and documentation skills • Proven track record in project/account management • Experience using CRM tools (Salesforce preferred) and Excel • Customer-first mindset with the ability to build trusted client relationships

🏖️ Benefits

• A fun, team-oriented startup culture. • Generous stock options - we all get to own a piece of what we’re building. • Unlimited vacation days. • Flexible schedule that supports working from home. • Full benefits package includes medical, dental, vision, 401k, paid paternal leave, and more. • Ample opportunities to learn and take on new responsibilities. • Annual performance bonus. • Equity grant.