Finance Systems Manager

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $144k - $173k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💸 Financial Planning and Analysis (FP&A)

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Logo of Grafana Labs

Grafana Labs

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Own day-to-day operations of NetSuite and other Finance Business systems, including user support and troubleshooting • Administer and support NetSuite ERP, focusing on Financial, Advanced Revenue Management (ARM), and Zone billing modules • Configure, customize, upgrade, and maintain systems while complying with change management, ITGC, and SDLC processes • Develop and maintain workflows, custom fields, and scripts • Manage NetSuite integrations with other business systems • Oversee user access management, segregation-of-duties reviews, and quarterly/annual review processes • Govern and maintain general ledger accounts, cost centers, products, and other structures supporting stakeholder reporting • Manage ticketing systems through case and change-request resolution • Optimize system settings, workflows, and customizations • Ensure data integrity and SOX compliance • Train and support end users • Manage and configure finance transformation projects across the order-to-cash cycle • Collaborate with Sales, Legal, Engineering, Finance, IT, Sales Operations, and Business Applications teams • Identify, scope, and prioritize projects; develop plans, timelines, milestones, and resource requirements • Define data-driven frameworks to measure program success and business value • Ensure proper procedures, processes, and change controls for production changes and implementation projects • Create NetSuite and Grafana dashboards, reports, and visualizations for Finance

🎯 Requirements

• Bachelor’s Degree or higher in computer science, information technology, accounting, finance or a related field • 6+ years of progressive experience as a Finance System Administrator with NetSuite and financial systems tools such as Zip, Avalara, and Expensify • Hands-on IT support experience, including troubleshooting and resolving functional and technical issues • Experience with data migration, data mapping, and data integration within NetSuite • Experience with NetSuite Advanced Revenue Management (ARM), Zone and Company billing modules, and Salesforce integration • Administrator-level knowledge of privileged access, content groups, multiple charts of accounts, dynamic approval chains, custom objects, tax codes, tolerances, custom workflows, supplier configuration, and report building • Knowledge of ITGCs and experience working in SOC, ISO, and SOX compliant environments • Demonstrated experience integrating accounting systems with Salesforce/SFDC, ideally including CPQ • Experienced-level knowledge of NetSuite ARM • Experience with project management concepts and tools such as GitHub, Monday.com, and Miro • Sharp analytical and troubleshooting skills • Knowledge of order-to-cash, procure-to-pay, and record-to-report accounting processes • Ability to work in a rapidly changing global and remote environment • Ability to work both independently and in a team environment • Excellent cross-functional communication skills

🏖️ Benefits

• Restricted Stock Units (RSUs) • 100% remote work • Career growth pathways • In-person onboarding • 30 days of annual leave per annum, including 3 Grafana Shutdown Days • Global annual leave policy • Transparent communication and regular company-wide updates • Autonomy and support to innovate • Empowered, high-trust teams • Approachable and involved leadership • Equal opportunity employment

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