Partner Solutions Engineer

🕒 April 16

🇺🇸 United States – Remote

💵 $204k - $244k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Partnering with Channel Sales and Field Sales to convey Grafana’s vision, value, and technical strategy to partners • Leading technical engagement with partners to drive deal progression and close opportunities • Delivering product demos, technical presentations, and hands-on enablement sessions • Shaping and expanding the reach of Grafana Partner University across multiple partner personas • Collaborating with internal teams to provide product and competitive feedback • Supporting selling motions like Sell-To, Embedded, and PoweredBy, either directly or jointly with partners • Running high-impact workshops and 1:1 training to generate and progress pipeline • Travelling up to 50% to support partner engagements

🎯 Requirements

• Located in the US • 6+ years in pre-sales or solution architecture, ideally within the observability space • Strong experience selling SaaS software across the APJ region • Proven use of MEDDIC or similar qualification frameworks • Excellent communication and interpersonal skills—especially in remote, global teams • Demonstrated ability to operate in a fast-paced, ambiguous, startup environment • Strong judgement, leadership, and problem-solving abilities • Passion for education, enablement, and helping others succeed technically

🏖️ Benefits

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.