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Senior Product Manager, App o11y

Job not on LinkedIn

🔥 0 minutes ago

🌐 United States, Canada, +5 more countries – Remote

infoinfo

💵 $167.1k - $200.6k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

Where this job comes from

Posted on Grafana Labs's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Grafana Labs

Grafana Labs

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Develop vision and strategy for the Application Observability product domain • Own the product roadmap, collateral, and market research • Advocate for App O11y and communicate product needs, functionality, and details to customers and stakeholders • Build App O11y on the Knowledge Graph and integrate traces and profiles as first-class product experiences • Bring observability capabilities together into Grafana Cloud’s full-stack observability experience • Build AI-first workflows for issue investigation, root-cause analysis, and action-taking • Conduct customer discovery and use product data to identify user obstacles • Partner with Engineering and Design to establish priorities and deliver product improvements • Balance new opportunities with tracing and profiling depth, performance, and reliability • Collaborate across R&D to integrate App O11y into Grafana Cloud • Work with PMM and GTM on product differentiation, pricing, packaging, licensing, and tiering • Transform ideas and feedback into product vision and roadmap • Collect and represent user needs, requirements, pain points, and feedback • Create and update presentations, documentation, website content, datasheets, and whitepapers

🎯 Requirements

• A BS/BA in Computer Science, a related field, or equivalent work experience • 5+ years of experience in Product Management • 5+ years of experience in a B2B SaaS product • Experience using or building observability products, telemetry databases, and/or developer tools • Strong understanding of application architectures and distributed systems • Ability to discuss tradeoffs in telemetry ingestion, storage, querying, and related workflows • Experience working with Engineering and Design teams to build products and features with sound UX • Excellent written and verbal communication skills • Experience with OpenTelemetry, application instrumentation, SDKs, and telemetry collectors is a bonus • Experience with distributed tracing or continuous profiling systems, such as Grafana Tempo or Grafana Pyroscope, is a bonus • Experience with eBPF and/or automatic instrumentation is a bonus • Experience with open source software and/or commercial open source companies is a bonus • Experience defining or evolving pricing and packaging for consumption-based or product-led SaaS offerings is a bonus • Experience operating applications in production, being on call, or troubleshooting performance and reliability issues is a bonus

🏖️ Benefits

• Restricted Stock Units (RSUs) • 100% remote work • Career Growth Pathways – Defined opportunities to grow and develop your career • In-Person onboarding • 30 days annual leave per annum • 3 annual leave days reserved for Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work • High-trust, low-ego culture • Global annual leave policy compliant with local legislation

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