Event Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $77k - $95k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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GRAIL

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

🏥 Healthcare

💼 Consulting

🎖️ Defense

Healthcare • Consulting • Defense

GRAIL is a healthcare company that focuses on early cancer detection, aiming to transform the trajectory of cancer mortality. They have developed the Galleri multi-cancer early detection test, which utilizes cutting-edge methylation technology and machine learning to detect multiple types of cancers from a simple blood draw. The company collaborates closely with academic and biopharma partners to advance research and clinical expertise in precision oncology. GRAIL’s mission is to detect cancer early, making it more treatable and potentially curable, and they pursue this goal through innovative diagnostic solutions and external sponsored research projects.

📋 Description

• Own and execute recurring administrative event workflows, including creating Test Requisition Forms (TRFs), scheduling couriers, dispatching PHI directly to clinics, and creating custom OnceHub/scheduler links • Serve as the operational liaison between the Events Team and internal/external Logistics partners such as BioTouch • Centralize marketing collateral and kit ordering to maintain accurate inventory levels, prevent stockouts, and handle back-end tracking • Manage Salesforce account creation for specialized shipping needs and maintain the Mobile Events Salesforce inbox • Maintain 100% SLA adherence for shipping deadlines and ensure timely kit and event-material deliveries • Post daily event/scheduler status reports in dedicated Slack channels • Provide continuous operational support for core systems and administrative tasks when Event Leads are traveling or managing remote event weeks • Troubleshoot emergency shipping bottlenecks and logistical issues in real time • Deploy to large-scale, high-volume, or high-risk events for onsite operational, registration, and logistical support • Support events with rapid sign-up growth as an additional onsite execution lead • Evaluate local clinic kit flow, courier handoffs, and phlebotomy setup during onsite visits and identify workflow optimizations

🎯 Requirements

• Minimum of Bachelor’s degree or equivalent experience • Travel up to 25% to support onsite events • Experience supporting in-person or in-office clinical operations or events with multiple work streams and stakeholders • Positive “can do” attitude with a strong desire to roll up sleeves • Meticulously organized, consistent with follow through, oriented toward operations • Excellent face-to-face, verbal, and written customer service and communication skills • Minimum 5 years of work experience preferred • Preference for East or Central time zone candidates • Experience working with Logistics, and provider or channel-based business models • Working knowledge of program/project management software preferred

🏖️ Benefits

• Remote-based role with primary workplace at home • Occasional travel to a GRAIL office or other locations for work or team-related events