Senior Consultant, Experience

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $93k - $120k / year

⏰ Full Time

🟠 Senior

💼 Consultant

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Lead presales discovery engagements, stakeholder interviews, and workshops for complex opportunities • Translate customer objectives and constraints into outcome-oriented service strategies and scalable delivery approaches • Own development of statements of work, including scope, assumptions, risks, dependencies, and delivery considerations • Partner with Sales on pricing strategy, scope tradeoffs, and value articulation for competitive, delivery-ready proposals • Design and facilitate executive-level workshops and presales sessions • Present recommendations to senior customer stakeholders • Establish credibility as a trusted GXG adviser early in the sales cycle • Mentor and coach presales and delivery consultants • Shape and evolve presales methodologies, playbooks, and templates • Provide thought leadership informing future GXG offerings and presales consistency • Travel up to 30% to customer sites and internal meetings as needed • Preserve the confidentiality, integrity, and availability of Granicus information assets • Ensure data privacy and complete required privacy training

🎯 Requirements

• 7+ years of experience in consulting, professional services, or digital agencies • Demonstrated leadership in presales, solution design, or services commercialization • Advanced experience facilitating executive workshops and complex discovery engagements • Ability to operate autonomously with sound judgment • Ability to manage multiple priorities in a fast-paced environment • Experience working with government, public sector, or destination organizations preferred • Willingness to travel up to 30% to customer sites and internal meetings • Ability to preserve the confidentiality, integrity, and availability of Granicus information assets • Ability to ensure employee and customer data privacy and complete required privacy training • Professional, organized, dependable, proactive, empathetic, curious, collaborative, and open to feedback

🏖️ Benefits

• Flexible Time Off • Company-Wide Wellbeing Days • Work From Home Reimbursement • Multiple Health Plan Options, including a 100% employer-paid plan • Employer HSA Contributions when enrolled in a High-Deductible Health Plan • Fitness Reimbursement Program • On-Demand Mental Health Support, including Headspace and other wellness tools • Paid Parental Leave for birthing and non-birthing parents • Traditional & Roth 401(k) with a generous company match • 100% employer-paid Life & AD&D Insurance • Online Learning Platforms • Competitive Salary & Bonuses • Employee Resource Groups • Coffee with Mark sessions • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more • Special guests discussing issues impacting employees