Senior Program Manager

🕒 June 16

🇺🇸 United States – Remote

💵 $73.8k - $134.8k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Granicus

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1999

🏛️ Government

☁️ SaaS

📋 Compliance

Government • SaaS • Compliance

Granicus is a company focused on transforming the way governments interact with their constituents through digital services and technology solutions. It provides the Government Experience Cloud to improve service delivery, community engagement, and operational efficiency across local, state, and federal governments. Granicus offers tools for agenda and meeting management, digital communication and engagement, public records management, and more, all designed to enhance customer experience and foster transparent and equitable interactions between governments and the people they serve.

📋 Description

• Own and manage early-stage adoption for new AI features and products • Define program goals, timelines, and success criteria • Coordinate customer participation with Sales, Presales, and Implementation partners • Collect and synthesize feedback to inform product improvements and release decisions • Partner with Product and Engineering teams to support release readiness planning • Track and coordinate resolution of issues identified during early adoption • Support validation that new releases continue to perform as expected across existing functionality • Serve as a central point of coordination across Engineering, Design, Presales, and Implementation • Facilitate regular check ins focused on readiness, risks, and launch coordination • Provide clear visibility into early adoption outcomes and readiness status

🎯 Requirements

• 7+ years of experience in program management, product operations, or delivery leadership • Experience working cross functionally with technical and customer facing teams • Strong organizational and communication skills • Ability to manage multiple workstreams in a fast-paced environment • Experience with AI, data driven, or SaaS products • Background in B2B or public sector technology • Experience running beta, pilot, or early access programs

🏖️ Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life. • Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health. • Work From Home Reimbursement – Support a productive home office environment. • Multiple Health Plan Options – Including a 100% employer-paid plan. • Employer HSA Contributions – When enrolled in a High-Deductible Health Plan. • Fitness Reimbursement Program – Stay active, your way. • On-Demand Mental Health Support – Access to Headspace and other wellness tools. • Paid Parental Leave – For both birthing and non-birthing parents. • Traditional & Roth 401(k) – With a generous company match. • Life & AD&D Insurance – 100% employer-paid coverage for peace of mind. • Online Learning Platforms – Fuel your professional development. • Competitive Salary & Bonuses – Your contributions are valued and rewarded.