Associate Services Planner

🕒 August 5

🏛️ District of Columbia – Remote

🏛️ District of Columbia – Remote

💵 $52k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Great Minds

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

📚 Education

Education

Great Minds is an educational company dedicated to developing high-quality instructional materials for students and teachers. It offers comprehensive curricula in mathematics, English language arts, and science, designed to build deep and enduring knowledge. Great Minds' products, such as the Eureka Math², Wit & Wisdom, and PhD Science, aim to advance equity in classrooms by engaging all learners. The company supports educators with professional learning resources and customizable teaching materials that align with state standards and focus on building essential skills and knowledge. Great Minds is committed to making educational opportunities accessible to every student and provides resources to help educators tailor instruction to meet diverse classroom needs.

📋 Description

• Support the Lead Services Planner in scheduling, staffing, and completing professional learning services in assigned territories • Track upcoming engagements and enter approved staffing plans into the scheduling tool • Confirm assignments with coaches • Maintain accurate, high-quality records in the scheduling tool • Lead preparation activities for service sessions • Communicate with customers to confirm service session details and logistics • Arrange facilitation materials and coordinate internally as needed • Understand customer documentation requirements and develop timely documentation • Confirm completion of each session and trigger close-out activities such as Coaching Debrief • Conduct pre-invoicing process steps and coordinate with Accounting and Sales to resolve issues • Complete preparation and close-out activities according to service level agreements

🎯 Requirements

• At least 1 year of experience in planning and coordinating professional learning or other services • Highly detailed and process oriented and capable of managing many concurring items and quality and timely completion • Commitment to meeting service level expectations • Proactive communicator that looks ahead and identifies issues and risks to meeting customer needs and takes action to resolve • Very strong customer-centric orientation with skills to effectively communicate and partner with other internal teams • Team player with a commitment to excellence and a high level of integrity • Bachelor’s degree or equivalent experience • A cover letter and resume are required • New employees must successfully complete a background check • Must be legally authorized to work in the United States • Must not require employment visa sponsorship