Senior Account Director

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Greenpark

WebsiteLinkedInAll Job Openings

201 - 500 employees

📣 Marketing

☁️ SaaS

Marketing • Digital Marketing • SaaS

Greenpark is a leading digital content agency that specializes in creating needs-led content for omnichannel search and social media channels. The company partners with some of the world’s biggest brands, including Kimberly Clark, Campari Group, Unilever, and Sanofi, to build authentic and lasting connections with their audiences. Operating globally with offices in cities like São Paulo, London, Singapore, and Jakarta, Greenpark excels in leveraging SEO, generative AI, and digital marketing strategies to enhance brand performance and consumer engagement. Notable achievements include awards in search marketing and collaborations in the beauty, healthcare, and technology sectors.

📋 Description

• Lead senior client relationships across assigned accounts and workstreams • Ensure smooth, strategic delivery of multiple projects and maintain high delivery quality • Build trusted partnerships with senior client stakeholders, partners, and agencies • Understand client businesses and proactively identify solutions, opportunities, and growth potential • Lead challenging conversations, manage expectations, resolve misalignment, and maintain long-term relationships • Own strategic direction, account plans, QBRs, recommendations, and strategic alignment • Challenge assumptions and client direction while raising the standard of strategic work • Coach junior Client Services team members and support strategic thinking • Translate client objectives into measurable KPIs and cascade them across teams • Support forecasting, business planning, performance monitoring, risk identification, and intervention • Drive client retention, organic growth, strategic upsell, account expansion, and revenue targets • Monitor account performance, profit margins, forecasting, pipeline opportunities, and revenue risk • Monitor budgets, project profitability, resource allocation, project forecasting, and revenue tracking • Lead conversations about additional scope, budget changes, and unexpected expenditures • Maintain finance administration, including PO numbers, billing trackers, invoice management, and weekly 4MF updates • Maintain strong internal and external stakeholder communication and cross-market collaboration • Promote professionalism, wellbeing, high standards, and inclusive collaboration

🎯 Requirements

• Senior-level experience managing client relationships and multiple projects/workstreams • Deep understanding of client businesses, industries, competitors, commercial pressures, objectives, and challenges • Ability to lead senior-level client relationships and act as a trusted strategic advisor • Ability to navigate commercial conversations, budgets, SOWs, scope changes, upselling, and profitability • Ability to develop account strategies, long-term account plans, QBRs, KPIs, forecasts, and business plans • Ability to monitor performance, identify risks, and develop insight-led responses • Ability to collaborate with Strategy, Client Services, Project Management, Operations, Finance, department leads, and senior management • Ability to manage financial administration including PO numbers, billing trackers, invoice management, revenue tracking, and 4MF updates • Professionalism, integrity, respect, clear communication, empathy, and constructive feedback skills

🏖️ Benefits

• Inclusive and respectful workplace culture • Global workforce with diverse perspectives, identities, and experiences • Equal employment opportunity regardless of protected characteristics