Client Advocate

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🐊 Florida, Nevada, +5 more states – Remote

🐊 Florida – Remote 🎰 Nevada – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $15 - $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🗣️ Customer Advocate

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GreenPath

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2025

🤝 B2B

🔬 Science

⚡ Energy

B2B • Science • Energy

GreenPath is an environmental consulting firm based in Amman, Jordan, providing sustainability, ESG, and environmental and social management services across the MENA region and international markets. The multidisciplinary team—environmental specialists, climate advisors, and ESG consultants—delivers technical studies, ESHS construction supervision, carbon footprint and climate risk assessments, training, and capacity building to private companies, governmental entities, NGOs, municipalities, and international financial institutions. GreenPath focuses on helping organizations reduce environmental impact, achieve regulatory compliance, and improve operational efficiency through locally grounded solutions aligned with international best practices.

📋 Description

• Answer high‑volume inbound calls from prospective clients (typically 80–100 calls per day-average 5 minutes per call) • Deliver excellent customer service and support to potential and current GreenPath clients • Enter and update client data with accuracy and attention to detail • Schedule appointments for prospective clients with Financial Counselors • Triage incoming calls from existing clients and creditors, routing them appropriately • Professionally intake and review client complaints • Maintain strict confidentiality regarding client financial information • Perform role duties primarily while seated and using standard office equipment (phone and computer)

🎯 Requirements

• Ability to type 40 WPM at 80% accuracy • Strong customer service skills, ideally in a fast‑paced environment • Professionalism and empathy when interacting with clients experiencing financial stress • Excellent communication skills — clear, courteous, and efficient • Ability to follow structured workflows and meet performance expectations • U.S. Citizenship (required due to contract requirements)

🏖️ Benefits

• Competitive compensation and benefits • Growth and development opportunities • Supportive, inclusive, and collaborative work environment