HVAC Service Technician

Job not on LinkedIn

🕒 June 17

☕ Washington – Remote

infoinfo

💵 $25 - $50 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Greenwood Heating and Home Services's careers page, not through a job board

First seen by Remote Rocketship June 17

Logo of Greenwood Heating and Home Services

Greenwood Heating and Home Services

51 - 200 employees

Founded 1918

👥 B2C

🏗️ Construction

⚡ Energy

B2C • Construction • Energy

Greenwood Heating and Home Services is a locally owned, family-operated home services company based in the Seattle metro area that has been serving homeowners since 1918. They provide full-service residential heating and air (repair, installation, maintenance, IAQ and duct cleaning), electrical (including EV charging stations, whole-home and portable generators, panels and rewiring), plumbing (water heaters, leak repair, clogged drains, sewer repair and camera inspections) and restoration services (mold remediation, storm damage restoration). Greenwood offers 24/7 emergency service, upfront pricing, industry-leading warranties, community giving and serves King and Snohomish counties with online booking and phone support.

📋 Description

• Gather information and data about equipment being serviced • Diagnose system failures and issues • Educate customers on findings and offer solution recommendations • Navigate tablet software to review customer and equipment history • Engage professionally and politely with clients to uncover their needs • Work with team leaders to address issues beyond the technician’s knowledge base • Debrief the office or homeowner on field findings • Work on the road throughout the greater Seattle area • Participate in on-call rotation for service technicians as needed

🎯 Requirements

• HVAC experience required for Service Technician • High school diploma or equivalent preferred • Confident and professional communication skills via phone and face-to-face interaction with homeowners • Experience navigating mobile devices, especially Apple products • Ability to learn new software • Attention to detail when debriefing office staff or homeowners • Service-oriented approach and ability to handle positive and negative customer service scenarios • Ability to empathize and work through challenging problem-solving situations • Must be able to lift 50 lbs. • Must be able to stand or kneel for extended periods • Must be able to work in crawl spaces and attics • Must be able to work on ladders and drive a company vehicle • Must provide a current resume and brief cover letter to apply

🏖️ Benefits

• Paid training at Greenwood University / Greenwood Heating Install and Service School • Company events and quarterly events • Great fleet / company vehicle • Paid time off (PTO) • Flexible days off • Advancement opportunities • Paid holidays and holiday pay • Medical, vision, and dental insurance • 401(k) contributions • Spiff program • Contests and auctions with sport event tickets and gift cards • Annual employee appreciation dinner and awards ceremony • Employee discount • Referral program

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