Senior Director, Client Services

Job not on LinkedIn

🔥 3 minutes ago

🌲 North Carolina – Remote

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⏰ Full Time

🟠 Senior

📁 Client Services

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Greystar

Greystar

10,000+ employees

🏗️ Construction

📦 Logistics

🏠 Real Estate

💰 Debt Financing on 2023-11

Construction • Logistics • Real Estate

Greystar is a vertically integrated real estate company offering expertise in property management, investment management, and development & construction globally. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies delivering industry-leading services to investors, clients, and residents.

📋 Description

• Maintain and manage ongoing relationships with existing clients through communication, satisfaction feedback, complaint resolution, and prompt responses to information and report requests • Lead and coordinate new business and market development initiatives by identifying potential clients, cultivating relationships, soliciting business, preparing and presenting proposals and pitches, and closing transactions • Contribute to annual Client Services business planning and budgeting by setting financial and client satisfaction goals, proposing cost-justified programs and investments, and developing tactical plans • Execute new business development strategy through market analysis, reporting, and recommendations to secure client relationships and market position • Establish internal communication networks and client relationship management systems for effective information exchange and client communication • Assist with promotional materials, brochures, business pitches, proposals, and RFP responses; present the Company’s offerings, services, and benefits • Coordinate and finalize due diligence assignments and liaise with brokers for new fee management opportunities • Improve client service and satisfaction by gathering and analyzing feedback, identifying issues, and implementing innovative, cost-effective solutions

🎯 Requirements

🏖️ Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits • Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service • Generous Paid Time off: 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays for new hires • Birthday off after 1 year of service • Additional vacation accrued with tenure • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability • 6-Week Paid Sabbatical after 10 years of service and every 5 years thereafter • 401(k) with Company Match up to 6% of pay after 6 months of service • Paid Parental Leave • Lifetime Fertility Benefit reimbursement up to $10,000, including adoption or surrogacy • Employee Assistance Program • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans • Charitable giving program and benefits • Quarterly or annual bonus program may be available for corporate positions based on individual and company performance

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