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Logo of Grip

Grip

51 - 200 employees

☁ SaaS

đŸ€ B2B

SaaS ‱ B2B ‱ Event Management

Grip is a leading AI-powered event platform designed to amplify business engagement and networking opportunities. The platform facilitates the management of in-person, virtual, and hybrid events by providing tools for event matchmaking, meeting scheduling, lead retrieval, and customized participant experiences. Grip's innovative technology helps organizers maximize event value by enhancing participant connections, increasing revenue through optimized sponsorship and exhibitor management, and ensuring smooth event operation with advanced integration and security features.

📋 Description

‱ Own the end-to-end delivery lifecycle for assigned client events, from post-sale handover and kickoff through go-live, onsite delivery where required, and post-event closeout. ‱ Build and maintain project plans, milestones, owners, dependencies, risks, timelines, and client-facing status communications. ‱ Act as the primary operational point of contact for clients during implementation. ‱ Advise clients on Grip platform configuration, event setup, data readiness, attendee engagement, matchmaking, content, and activation strategies. ‱ Lead client project meetings, document decisions and actions, manage follow-up, and communicate progress. ‱ Manage scope against the Statement of Work and document change requests. ‱ Coordinate with Customer Success, Solutions/Integrations, Product, Support, Engineering, Sales, and Finance. ‱ Partner with technical and integration teams on event data, imports, integrations, testing, and platform configuration. ‱ Lead risk management, escalate issues, and drive practical resolution. ‱ Conduct quality checks and readiness reviews before launch. ‱ Track project time, delivery effort, and project metrics. ‱ Capture project learnings and improve delivery processes, templates, standards, and scalable ways of working.

🎯 Requirements

‱ 5+ years of experience in project management, implementation, event operations, customer delivery, or client services. ‱ Experience implementing or supporting event technology, SaaS platforms, registration systems, event apps, networking solutions, or related digital-event products strongly preferred. ‱ Ability to manage multiple client projects simultaneously in a deadline-driven environment. ‱ Strong client-facing communication skills, including leading meetings, challenging unclear requirements, setting expectations, and handling difficult conversations constructively. ‱ Comfortable working with event data, registration platform configuration, native integrations, imports, testing, and technical teams. ‱ Experience with ETL processes, APIs, CRM systems, or third-party integrations is a strong advantage. ‱ Must be based in Florida, Colorado, Georgia, or Tennessee. ‱ Must be available for significant travel to client events multiple times per quarter throughout North America and internationally.

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