Payment Operations Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 22%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Growe Talents

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

Growe Talents is a recruitment agency specializing in the iGaming sector, focused on matching ambitious professionals with roles that drive both personal career growth and business performance. Born from the expert recruitment team at Growe, the company connects talent with opportunities across functions such as software development, CRM, marketing, content, and risk, and emphasizes meaningful matches based on skills, values, and growth potential. Growe Talents also promotes global opportunities, performance-driven rewards, and benefits aimed at supporting candidates and clients in a fast-paced, innovative industry.

📋 Description

• Monitor that payment methods work properly and escalate issues to respective providers and teams • Analyze acceptance rates of payment methods, providers, and cashiers; decide which methods to enable or disable and which volumes to process • Ensure sufficient available balance across payment methods to process withdrawals and initiate top-ups; analyze each method's cost structure • Review and create backup, contingency, and emergency plans • Create monitoring guidelines and procedures for monitoring and support teams • Report daily and weekly payment activities and issues to the Head of Operations • Assist with integration of new payment providers and methods • Suggest product and payment-flow improvements • Handle requests from customer support • Test new payment method integrations and deployments • Partner with the BI department to build data-driven enhancements to internal reporting and track critical business metrics

🎯 Requirements

• 2+ years as a billing/payments manager/support or similar role in online payments • Confident in dealing with numbers and processing of financial/transactional information • Advanced Excel and other MS Office software user • Good understanding of online payments technical integrations, funnels, flows • Experience in written and oral communication with foreign customers or partners • Deep understanding of payment and transactional systems and services • At least Intermediate English proficiency (written and spoken) • Experience with the iGaming industry will be a plus • Attention to details • Multitasking and quick task execution • Good level of communication skills • Team player skills • Ability to make decisions independently

🏖️ Benefits

• Health & Wellness Focus • Global Medical Coverage • Growth Opportunities • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.) • Performance-Driven Rewards • Dynamic Work Environment