
51 - 200 employees
🤝 Non-profit
🌍 Social Impact
🏥 Healthcare
Non-profit • Social Impact • Healthcare
Gryphon Place is a non-profit organization that has been dedicated to helping individuals in conflict and crisis since 1970. With a focus on providing information and referral services, suicide prevention, conflict resolution, and crisis intervention, the organization aims to nurture healing and resiliency in the community. Gryphon Place also promotes restorative justice and offers various school programs to support mental health and wellness.
🔥 47 minutes ago
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51 - 200 employees
🤝 Non-profit
🌍 Social Impact
🏥 Healthcare
Non-profit • Social Impact • Healthcare
Gryphon Place is a non-profit organization that has been dedicated to helping individuals in conflict and crisis since 1970. With a focus on providing information and referral services, suicide prevention, conflict resolution, and crisis intervention, the organization aims to nurture healing and resiliency in the community. Gryphon Place also promotes restorative justice and offers various school programs to support mental health and wellness.
• Provide information and referral services and crisis intervention services by phone and electronically to the public and community professionals 24 hours/day, 7 days/week • Interview clients and conduct thorough assessments of their needs • Identify appropriate resources • Support clients in implementing referrals and link them with other agencies when appropriate • Advocate for inquirers when necessary to assist with contacting and utilizing resources • Conduct follow-up to ensure inquirers’ needs have been met • Use crisis management techniques in accordance with agency procedures • Maintain complete and accurate documentation • Stay current with ongoing training requirements for both services • Assist with community outreach activities as assigned by the management team • Participate actively in agency programs and events • Support operations during disasters as defined by agency policy • Maintain up-to-date knowledge of agency processes, policies, and procedures • Work two days per week on either an 11am–5pm schedule plus a weekend shift or a 6pm–12am schedule plus a weekend shift
• High school diploma • Experience with human services preferred • Successful completion of 40-hour classroom training required (provided by Gryphon Place) • At least one weekend day per week required • Evening availability required • Well-developed interpersonal skills • Excellent computer skills • Demonstrated crisis intervention skills • Knowledge of substance abuse issues and mental health issues • Clear and effective communication and accurate assessment of inquirer’s needs • Ability to function as a team member in an experiential learning setting • Ability to effectively problem solve and resolve conflict • Ability to work independently with minimal supervision • Ability to maintain professional expectations and assist individuals with diverse backgrounds • Knowledge of program procedures and contact centers informational system • Reliable, secure internet service and cellular phone required
• Fully remote work arrangement • 40-hour classroom training provided by Gryphon Place
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