Business Analyst

🔥 17 hours ago

🦀 Maryland, Virginia – Remote

🦀 Maryland – Remote ⚔️ Virginia – Remote

💵 $74.2k - $142.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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Groundswell

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📦 Logistics

🎖️ Defense

Consulting • Logistics • Defense

Groundswell is a leading technology partner for federal agencies, specializing in delivering innovative solutions for modernization and efficiency. With expertise in platforms like Appian, SAP, Workday, and UiPath, Groundswell focuses on empowering federal agencies with low-code development, advanced ERP, and automation technologies. The company partners with federal organizations to enhance recruitment strategies, manage defense transportation, and optimize project management. Groundswell's mission is to challenge the traditional government contracting approach by offering cutting-edge, agile, and tailored technology solutions to help federal agencies meet their goals.

📋 Description

• Support an Agile software development team serving the Department of Transportation. • Gather, analyze, document, and validate customer requirements and user stories throughout the software development lifecycle. • Produce requirements documentation, including process flows, use cases, acceptance criteria, and related analysis artifacts. • Coordinate peer reviews and validate requirements with customers and stakeholders. • Obtain customer sign-off or documented agreement on requirements and user stories. • Analyze and process change requests, assessing impacts to requirements, scope, schedule, and deliverables. • Maintain requirements traceability throughout implementation using a requirements traceability matrix or similar tool. • Monitor and help manage project scope by identifying potential changes, gaps, and risks. • Guide stakeholders on effective approaches for achieving project objectives. • Collaborate with product owners, developers, technical teams, support teams, and subject matter experts to refine requirements and resolve conflicts. • Support quality assurance and user acceptance testing by developing test scenarios, reviewing results, and tracking defects and issues. • Support analysis, design, implementation, testing, and rollout of application and process changes. • Provide helpdesk support by analyzing, troubleshooting, documenting, and coordinating resolution of application or process-related issues. • Use Atlassian tools, including Jira, to manage requirements, user stories, tasks, defects, change requests, and project information. • Support the Microsoft 365-to-Google Workspace transition and other technology modernization efforts. • Produce project documentation, status updates, and other deliverables. • Report project status, risks, issues, dependencies, and potential impacts to the Project Manager. • Help improve efficiency, quality, collaboration, and delivery execution.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field. • Minimum of 3 years of relevant experience supporting software development, application systems, or technology transition projects. • Experience working in an Agile software development environment. • Experience eliciting, gathering, analyzing, documenting, and validating business and technical requirements. • Experience developing and managing user stories, acceptance criteria, process documentation, and related requirements artifacts. • Experience coordinating requirements reviews and obtaining stakeholder agreement or sign-off. • Experience analyzing change requests and assessing impacts to scope, schedule, requirements, and deliverables. • Experience maintaining requirements traceability throughout implementation. • Experience supporting application testing, implementation, troubleshooting, helpdesk support, or user acceptance testing. • Experience using Jira and other Atlassian tools to manage requirements, user stories, tasks, defects, or project information. • Strong written and verbal communication skills, with the ability to explain complex concepts and communicate effectively with technical and non-technical stakeholders. • Must be a U.S. citizen and able to obtain and maintain a Public Trust Clearance in accordance with contract requirements. • Willingness and ability to work Eastern Time Zone hours. • Preferred: Experience working with Microsoft 365 and Google Workspace environments, applications, and collaboration tools. • Preferred: Experience with web development projects or web-based applications. • Preferred: Experience supporting Department of Transportation systems or programs. • Preferred: Experience with process modeling, change management, product backlogs, or application support. • Preferred: Active Public Trust Clearance.

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Flexible Spending Account • 4% 401K Match (immediate vesting) • Paid Time Off • Tuition reimbursement, certification programs, and professional development • Flexible work schedule • On-site gym and childcare option