Business Systems Analyst II

🕒 September 1

🇺🇸 United States – Remote

💵 $70.7k - $131k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 24%

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Logo of USAble Life

USAble Life

501 - 1000 employees

Founded 2005

🏥 Healthcare

💼 Consulting

📣 Marketing

Healthcare • Consulting • Marketing

USAble Life is a U. S. -based insurance company that provides group and supplemental life and disability insurance products for employers, brokers, individuals, and families. The company offers group term life, accidental death and dismemberment (AD&D), long- and short-term disability, paid family and medical leave, and supplemental accident, critical illness, and hospital indemnity plans, and it provides online enrollment and claims tools (AccessAble) to support benefits administrators and members.

📋 Description

• Perform systems analysis and support and guide end-users for company applications and administration systems • Act as liaison between internal business staff, IT technical teams and vendors • Gather, research, analyze and validate business requirements, needs, objectives and opportunities • Communicate requirements to development teams through specifications, statements of work, project plans and other documentation • Translate business requirements into IT-based solutions • Coordinate development work and system configuration with vendors and IT technical experts • Test system configuration, performance, processes and user acceptance • Provide end-user support and guidance on application functionality • Perform root cause analysis and recommend solutions to application and systems problems • Escalate and resolve complex issues, deliver system enhancements and support applications • Coordinate project activities including requirements gathering, configuration, testing, training and go-live support • Maintain project files and provide status updates • Develop user documentation and training materials and facilitate training • Perform other related duties as assigned

🎯 Requirements

• Bachelor's Degree in related field or equivalent experience (Business Systems Analyst II) • Bachelor's degree in related field, equivalent work experience or demonstrated competency (Sr. Business Systems Analyst) • 2-4 years’ programming, systems analysis, or business analysis experience for Business Systems Analyst II • 4-6 years' programming, systems analysis, or business analysis experience for Sr. Business Systems Analyst • Strong knowledge of business system analysis tools, processes, methodologies and standards for requirements information gathering, analysis and documentation • Understanding of application design and system configuration • Understanding of project management methodologies • Basic understanding of SQL for extracting and analyzing data and troubleshooting issues • Advanced problem-solving and analytical skills • Strong written and verbal communication and meeting facilitation skills • Ability to convey complex and detailed technical information • Excellent organizational skills and ability to work independently • Ability to develop skills in multiple technical environments and grasp business processes • Ability to build relationships and collaborate with internal partners and vendors • Life and Health Insurance experience strongly preferred • LOMA courses and Master's degree preferred • Experience with process mapping/process documentation • Proven analytical and problem-solving experience • Configuration experience with Enterprise applications • Vast knowledge of insurance • Programming or SQL experience • Must be authorized to work for any employer in the U.S.; employment visa sponsorship is unavailable

🏖️ Benefits

• Outstanding and affordable benefits package • PTO provided at date of hire • 11 paid holidays • 401(k) with up to 6% match; fully vested from day 1 • Remote opportunities with company-provided equipment • Career advancement opportunities • Tuition Reimbursement • Employee Assistance Program • Inclusion Council and Employee Resource Groups • Recharge Days and Volunteer Time Off • Annual incentive plan based on company performance and individual performance • Opportunities for personal and professional development

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