Associate IT Operations Engineer

Job not on LinkedIn

🔥 2 hours ago

🏄 California, Connecticut, +12 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote ⚔️ Virginia – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 IT Support

🚫👨‍🎓 No degree required

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Green Thumb Industries (GTI)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Green Thumb Industries (GTI) is a company dedicated to enhancing well-being through the power of cannabis. Founded in 2014, GTI invests in people, brands, and retail experiences to champion safe and quality cannabis products aimed at improving health, happiness, and comfort. With a focus on social impact, the company strives to create positive change in communities through its Growing for Good program, which emphasizes restorative justice, inclusion, environmental stewardship, and community engagement. GTI is committed to shaping a more inclusive cannabis culture and has become known for its reputable brands such as RYTHM and incredibles.

📋 Description

• Troubleshoot, install, and maintain devices such as PCs, laptops, retail Point of Sale (PoS) technology, VoIP phones, and other end-user systems. • Assist in managing Dell and Nutanix servers, Windows Server 2016/2019, network equipment, manufacturing IoT devices, ISP circuits, and interconnectivity technologies. • Monitor and respond to issues via our helpdesk ticketing system. • Proactively and reactively address alerts from our system monitoring platform. • Participate in after-hours, weekend, and holiday on-call support rotations. • Additional responsibilities as assigned by manager, including support for overall information systems planning, implementation, and administration in various IT functional areas.

🎯 Requirements

• Ability to travel up to 40% • High School Diploma or equivalent required; Associate’s or Bachelor’s degree in Information Technology or related field preferred. • Up to two years of experience and/or training in IT support or related fields. • Understanding of IT hardware and software systems, including end-user devices (PCs, laptops, iPads, PoS systems) and infrastructure components (servers, networking equipment, and Windows Server environments). • Familiarity with basic network troubleshooting (Ethernet, fiber optics) and system monitoring tools is a plus. • Ability to troubleshoot and resolve technical issues related to hardware and software systems. • Strong communication and interpersonal skills to interact with internal customers and team members. • Flexibility to participate in on-call rotations, handle physical tasks, and travel as needed. • Ability to pass state cannabis licensing requirements, including federal background checks. • Ability to perform tasks that may involve lifting (up to 50 pounds), walking, climbing stairs/ladders, and equipment setup (boxing/unboxing).

🏖️ Benefits

• The pay range is competitive and based on experience, qualifications, and/or location of the role. • Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.