Client Manager Associate, Premier Market

🔥 4 hours ago

🐎 Kentucky, Ohio, +1 more states – Remote

🐎 Kentucky – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote

💵 $50.1k - $82.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤝 Client Partner

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Guardian Life

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1860

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Non Equity Assistance on 2016-08

Healthcare • Consulting • Food & Beverage

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

📋 Description

• Manage a client book of business in the 2–99 life space • Drive persistency, growth, and profitability through relationships with clients, brokers, and internal partners • Work with Underwriting, Sales Support, Service, Claims, and Sales Representatives • Build relationships with brokers, producers, and plan holders for groups with fewer than 100 enrolled lives • Interpret and communicate renewals, alternative plan options, and add-issue quotes • Review experience and utilization reports with Sales Representatives and package appropriate reports • Identify add-issue opportunities using Salesforce reports and other strategies • Follow up with brokers/producers on renewal and add-issue quote status • Negotiate renewal rate relief with underwriting and generate plan alternatives • Serve as subject matter expert on Guardian systems, products, capabilities, and workflow procedures

🎯 Requirements

• College degree or equivalent work experience preferred • 3+ years of insurance industry experience, preferably in a sales environment, with demonstrated success servicing brokers/producers/customers • Demonstrated written and oral communication skills • Excellent customer service soft skills • Excellent proficiency in mathematical concepts and strong analytical abilities • Strong consultative, negotiation, persuasion, and influencing skills with a sales orientation • Ability to build and maintain collaborative working relationships at all levels • Strong planning and organizational skills with ability to multi-task • Ability to work independently and in a group setting • Motivation to meet persistency, renewal target, and cross-sell goals • Computer proficiency in Outlook, Skype, Excel, Word, PowerPoint, Salesforce, GCRS, Siebel, CPS, Phoenix, Business Objects, etc. • Solid knowledge of group insurance products, contracts, and services • Solid knowledge of financing methodologies and strategies • Solid knowledge of group insurance underwriting principles, methodologies, and practices • Must achieve required industry licensing within 90 days of date of hire and maintain license through continuing education • Must be based in Michigan, Kentucky, or Ohio • Must be legally authorized to work in the United States without current or future employer sponsorship

🏖️ Benefits

• Skill-building opportunities • Leadership development opportunities • Philanthropic opportunities • Contemporary, supportive, flexible, and inclusive benefits and resources • Annual, sales, or other incentive compensation may be available • Remote work from home • Travel for training and team meetings a few times a year