Client Manager Associate

🔥 0 minutes ago

🗽 New York, Massachusetts, +1 more states – Remote

infoinfo

💵 $38k - $62.4k / year

⏰ Full Time

🟡 Mid-level

🤝 Client Partner

Where this job comes from

Posted on Guardian Life's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Guardian Life

Guardian Life

5001 - 10000 employees

Founded 1860

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Non Equity Assistance on 2016-08

Healthcare • Consulting • Food & Beverage

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

📋 Description

• Support retention and growth of Guardian’s group insurance business • Partner with Sales Consultants, underwriting, producers, and internal stakeholders to deliver renewal solutions • Identify additional coverage opportunities and provide exceptional service throughout the client lifecycle • Develop renewal strategies, negotiate rate relief, and provide plan options supporting client retention goals • Expand existing client relationships by generating add-issue quotes and recommending additional coverage solutions • Review and analyze experience reports and renewal data, providing recommendations and communications to producers and plan administrators • Manage delivery of renewal packages, rate information, and coverage options to producers, assistants, and planholders • Serve as a subject matter expert on Guardian products, systems, processes, and workflows • Report to the appropriate Client Management Leader within the Select Market organization

🎯 Requirements

• 3–5 years of relevant professional experience • Strong written and verbal communication skills • Experience supporting customers, clients, producers, or sales organizations • Consultative, negotiation, influencing, and relationship management skills • Strong analytical, organizational, and problem-solving abilities • Ability to manage multiple priorities while meeting deadlines and performance goals • Proficiency with Microsoft Excel, Word, and PowerPoint • Legally authorized to work in the United States without current or future employer sponsorship • Bachelor's degree preferred • Experience within group insurance, employee benefits, or financial services preferred • Knowledge of group insurance products, underwriting principles, and contract administration preferred • Experience using Salesforce, CPS, Panorama, Microsoft Access, or similar client management systems preferred • Experience supporting sales, account management, or client retention initiatives preferred

🏖️ Benefits

• Skill-building opportunities • Leadership development opportunities • Philanthropic opportunities • Contemporary, supportive, flexible, and inclusive benefits and resources • Benefits for full-time eligible employees

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