Training and Documentation Specialist

🔥 5 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $65k - $108k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Guidehouse

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

🎖️ Defense

📦 Logistics

💰 Grant on 2023-02

Healthcare • Defense • Logistics

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

📋 Description

• Develop, organize, and maintain training materials, user guides, standard operating procedures, job aids, and other documentation • Collaborate with subject matter experts and stakeholders to gather information and ensure content accuracy, clarity, and currency • Create and deliver client training content, including presentations, workshops, and instructional materials • Review, edit, and update documentation to improve usability, consistency, and alignment with policies, processes, and systems • Support onboarding and ongoing training initiatives by providing resources and answering user questions • Maintain documentation libraries and training records with organized, accessible, version-controlled materials • Identify opportunities to streamline documentation and enhance training effectiveness • Work within a business systems analysis function at Guidehouse

🎯 Requirements

• Must be able to obtain and maintain a Federal or DoD Public Trust; approved adjudication required prior to onboarding • Associate’s degree or additional 2 years experience in lieu of degree • Minimum 2 years experience in training, technical writing, documentation development, instructional design, or a related role • Strong written and verbal communication skills with the ability to explain complex information clearly • Excellent organizational skills and attention to detail • Ability to work independently and collaboratively in a team environment • Proficiency with Microsoft Office applications, especially Word, PowerPoint, and Excel • Ability to manage multiple priorities, meet deadlines, and adapt to changing needs • Experience supporting training or documentation within an IT, grants, or administrative environment • Familiarity with digital adoption platforms such as WalkMe, content management systems, or documentation platforms • Experience creating online learning content, tutorials, or process maps • Knowledge of adult learning principles or instructional design best practices • Experience working with cross-functional teams in a fast-paced organization • Up to 10% travel required

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Parental Leave • 401(k) Retirement Plan • Group Term Life and Travel Assistance • Voluntary Life and AD&D Insurance • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts • Transit and Parking Commuter Benefits • Short-Term & Long-Term Disability • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Care.com annual membership • Employee Assistance Program • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.) • Position may be eligible for a discretionary variable incentive bonus • Flexible benefits package

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