Cloud Operations Analyst

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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GuidePoint Security

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

GuidePoint Security is a cybersecurity firm offering consulting, engineering, and managed services to help organizations secure their digital assets. The company specializes in application security, cloud security, data protection, email security, threat intelligence, and identity and access management. With solutions tailored to various platforms including AWS, Microsoft, Google Cloud, and OT environments, GuidePoint Security aims to enhance cybersecurity resilience for both enterprise and government clients. They focus on integrating advanced security technologies and providing expertise in risk assessment, compliance, and security awareness education, helping clients navigate complex cybersecurity challenges and improve their security posture.

📋 Description

• Prepare recurring reports, dashboards, and trackers covering pipeline health, project activity, staffing, utilization, and other practice performance measures; highlight missing data, exceptions, and emerging trends • Support resource planning and delivery forecasting by collecting availability, project timing, and demand inputs from practice leaders and delivery teams; flag potential conflicts or gaps for review • Track stale or inactive opportunities, outstanding actions, and client follow-up activities • Administer and summarize internal and client feedback surveys, identify actionable themes, and maintain trackers for improvement items and follow-through • Support the Project-to-Partnership process by tracking project outcomes, follow-on opportunities, and engagement closeout actions with consultants and sales teams • Maintain Cloud Practice operating procedures, shared documentation, templates, and reporting standards • Identify practical ways to reduce manual effort and improve data quality • Coordinate with Cloud Practice leadership, delivery teams, Account Executives, and business operations partners

🎯 Requirements

• 5+ years of experience supporting business operations, project coordination, reporting, sales operations, or professional services delivery operations; applicable education or equivalent practical experience may be considered • Working knowledge of Excel and PowerPoint, including organizing data, maintaining trackers, and presenting clear, accurate summaries • Ability to coordinate multiple priorities, meet deadlines, maintain detailed records, and communicate professionally with technical and nontechnical teams • Comfort learning and using CRM, project tracking, collaboration, and reporting platforms • Embraces emerging technologies, including AI tools, to work smarter, solve problems, and drive better business outcomes • Up to 25% travel • Sedentary work • Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day • Required to have close visual acuity to view a computer terminal and/or perform extensive reading for a minimum of 8 hours a day • Bachelor's degree in Information Technology, Cybersecurity, Business or a related field (preferred) • Experience in cybersecurity, cloud technology, IT consulting, or a professional services organization (preferred) • Familiarity with Salesforce or a similar CRM and basic opportunity or pipeline reporting (preferred) • Experience supporting resource scheduling, project delivery, utilization tracking, or forecasting (preferred) • Working knowledge of Power BI or other dashboard and reporting tools (preferred) • Familiarity with Microsoft Azure, AWS, Google Cloud, SaaS, or cloud security service offerings (preferred) • Experience documenting processes, coordinating surveys, or supporting continuous improvement initiatives (preferred)

🏖️ Benefits

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions) • Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans) or High Deductible Health Plan with HSA (GuidePoint pays 100% of employees' premiums and 75% for family plans) • HSA contribution of $850 annually for employees or $1,750 annually for families • Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans • 12 corporate holidays • Flexible Time Off (FTO) program • Healthy mobile phone and home internet allowance • Eligibility for retirement plan after 2 months at open enrollment • Pet Benefit Option • Mentorship and guidance opportunities

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