Triage Nurse – Telehealth

🕒 June 25

🏈 Alabama, California – Remote

🏈 Alabama – Remote 🏄 California – Remote

💵 $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 24%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Guideway Care

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🏥 Healthcare

☁️ SaaS

🤖 Artificial Intelligence

Healthcare • SaaS • Artificial Intelligence

Guideway Care is a healthcare-focused enterprise that provides an evidence-based patient activation platform combining AI-driven orchestration and trained human Patient Activation Agents. Using its proprietary Motivational Patient Guidance (MPG) framework, Guideway guides patients through access, referrals, care transitions, and chronic disease management to improve adherence, reduce avoidable utilization, and boost satisfaction and financial outcomes for hospitals, health systems, payors/ACOs, FQHCs, and medical device providers. The company emphasizes measurable clinical and financial impact—fewer readmissions, higher appointment adherence, improved HCAHPS scores, and strong ROI—while addressing social determinants of health and operational barriers.

📋 Description

• Conduct thorough clinical assessments and triage patients based on established evidence-based protocols and clinical guidelines • Respond to patient inquiries via inbound and outbound calls and secure patient messaging portals • Provide appropriate recommendations for care or escalate concerns to the appropriate provider or care team member • Document assessments, communications, and care coordination activities in electronic medical records (EMRs) • Support administrative functions related to patient care, including FMLA, ADA, STD/LTD documentation, and coordination • Support training and onboarding of team members, including participating in shadowing shifts as learner and trainer • Reinforce best practices to ensure consistent, high-quality patient care • Collaborate with healthcare providers, clinical teams, and practice administrators to ensure continuity and quality of care • Uphold Guideway Care/Sequence Health’s commitment to clinical excellence, integrity, and service • Maintain regular, reliable attendance during scheduled hours • Work Monday–Friday, 10:00 AM–7:00 PM CST • Perform other duties necessary to drive company values and fulfill the mission

🎯 Requirements

• Active, unencumbered Registered Nurse license in a compact licensure state • RN Licensure in California is required • Minimum of 5 years’ experience working in a variety of direct patient care settings including Emergency Department, Labor and Delivery, and Critical Care • Women's Health or Labor and Delivery experience preferred • Prior remote RN triage experience or experience with telephone-based care delivery strongly preferred • Demonstrated clinical proficiency with strong critical thinking, problem-solving, and decision-making skills • Excellent verbal and written communication skills, with the ability to convey empathy and clinical clarity via phone and written messages • Proficiency in using EMRs (e.g., Epic, Cerner, Greenway) and standard office software (Microsoft Office, Adobe, fax, etc.) • Ability to work independently within scope while maintaining alignment with clinical protocols and best practices • Able to work remotely at home in a private HIPAA compliant workspace • Able to house company equipment needed to perform job • Broadband Internet access • Internet download speed must be at least 24 mbps and upload speed at least 4 mbps • Immigration or work visa sponsorship will not be provided • Ability to hear in normal range and wear a headset / earpiece • Good visual acuity to read computer screens, scripts, forms, etc. • May sit 100% of the time when taking calls • Access to the electronic medical record (EMR) system may require use of a personal mobile device for authentication purposes • Successful completion of a background check, drug screening, and identity verification process prior to employment

🏖️ Benefits

• Medical Insurance • Vision Insurance • Dental Insurance • Flexible Spending Account (FSA) • Company paid short- and long-term disability • Employee Assistance Program • Life Insurance • Accident insurance • Other voluntary benefit programs for employees and their eligible dependents • 401(k) retirement plan with a company match