Associate Certification Program Systems Analyst

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $72k - $134k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Systems Engineer

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Guidewire Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2001

💰 $750k Series C on 2008-03

Software • Insurance • Cloud Computing

Guidewire Software is a leading provider of software solutions for the property and casualty (P&C) insurance industry. The company offers a comprehensive platform that includes core applications such as PolicyCenter, ClaimCenter, and BillingCenter, as well as advanced analytics and a robust cloud platform. Guidewire focuses on delivering digital transformations, improving operational efficiencies, and enhancing customer service for insurers globally. Through collaborations and partnerships, Guidewire supports a wide range of insurance products and services, including usage-based and embedded insurance. With its commitment to innovation and customer success, Guidewire continues to empower insurers to meet the evolving demands of the industry.

📋 Description

• Configure, publish, and maintain proctored exams, ensuring accuracy and adherence to security protocols • Manage exam lifecycles, including versioning, refresh cycles, and form retirement, while maintaining detailed documentation and audit trails • Produce and validate operational and performance reports, handling sensitive data with discretion • Review and process proctoring incidents, support escalations, and ensure exam integrity through standardized protocols • Support technical administration of exam delivery systems, proctoring platforms, and LMS integrations, including API-based workflows and access controls • Provide tiered technical support, troubleshoot issues, and communicate solutions to both technical and non-technical stakeholders • Contribute to exam content development, psychometric analysis, and AI-assisted exam innovation under established governance

🎯 Requirements

• Demonstrated ability to embrace AI and apply it to your current role • Bachelor’s degree or equivalent experience in Information Systems, Computer Science, Data Analytics, Educational Technology, Psychology, or a related field • Strong problem-solving, analytical, and troubleshooting skills • Experience with office productivity suites (Google Workspace or Microsoft Office 365) • Familiarity with email, collaboration, and communication tools • Working knowledge of web technologies (browsers, basic HTML/CSS, networking concepts) • Comfort with technical systems, structured data, reporting tools, and ticketing/help desk systems • Excellent written and verbal communication skills • Ability to manage tasks, prioritize issues, and handle sensitive information with professionalism

🏖️ Benefits

• Flexible work environment • Health and Wellness benefits • Paid time off programs including volunteer time off • Market-competitive pay and incentive programs • Continual development and internal career growth opportunities