
501 - 1000 employees
đŚ Banking
đ¸ Finance
đĄď¸ Insurance
Banking ⢠Finance ⢠Insurance
Gulf Coast Bank and Trust Company is one of the largest community banks in Southeast Louisiana, dedicated to providing personalized banking services to its customers. With a strong emphasis on individualized customer service, Gulf Coast Bank offers a wide range of products including personal banking, business banking, wealth management, and mortgage lending. As a member of the FDIC and Equal Housing Lender, their mission combines traditional community banking values with innovative financial products to deepen customer relationships and enhance financial well-being.
đĽ 12 hours ago
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501 - 1000 employees
đŚ Banking
đ¸ Finance
đĄď¸ Insurance
Banking ⢠Finance ⢠Insurance
Gulf Coast Bank and Trust Company is one of the largest community banks in Southeast Louisiana, dedicated to providing personalized banking services to its customers. With a strong emphasis on individualized customer service, Gulf Coast Bank offers a wide range of products including personal banking, business banking, wealth management, and mortgage lending. As a member of the FDIC and Equal Housing Lender, their mission combines traditional community banking values with innovative financial products to deepen customer relationships and enhance financial well-being.
⢠Manage all aspects of an assigned portfolio of transportation broker and/or commercial trucking carrier clients ⢠Ensure client relationships meet risk, profitability, factoring services, customer service, and financial control standards ⢠Coordinate across departments and through Account Executives to provide competitive factoring services and exceptional customer service ⢠Monitor factored sales, disputes, and reserves ⢠Identify unfavorable trends and take action to mitigate risk and exposure ⢠Negotiate escalated situations between clients and Account Executives ⢠Coordinate resolution of client problems with appropriate personnel ⢠Manage the Account Executive collection process, including coverage, contact, and follow-up ⢠Manage opportunities to proactively increase client limits ⢠Review scorecards and prepare accurate credit presentations for client credit limit increases ⢠Approve client credit limits within granted authority ⢠Manage return or application of unidentified, duplicate, or non-factored payments ⢠Manage client contract amendments and cancellations ⢠Manage assignment and movement of Account Executive client accounts ⢠Ensure account coverage during Account Executive absences ⢠Develop and train Account Executives on standard and efficient practices to meet division KPIs ⢠Lead Account Executive roundtable meetings and communicate regularly with Account Executives ⢠Participate in monthly Asset Quality meetings as required ⢠Perform other duties as assigned
⢠College degree or 5 years equivalent work experience in factoring, financial services, credit, collections, management, or another related business field ⢠Bi-lingual is a plus ⢠Adaptability and flexibility in changing work environments ⢠Dependability and ability to work independently and meet commitments ⢠Initiative, problem-solving, independent action, and self-development ⢠Ability to manage workload, priorities, deadlines, and time effectively ⢠Attention to detail and accuracy ⢠Clear and concise communication skills ⢠Ability to present numerical data effectively ⢠Ability to read and interpret written information ⢠Teamwork and ability to work effectively with other departments ⢠Knowledge of MS Office, including Word, Excel, and Outlook ⢠Knowledge of Factorsoft is a plus ⢠Excellent customer service skills ⢠Ability to travel if required ⢠Ability to work under stress and meet deadlines ⢠Ability to sit for prolonged periods and work on a computer ⢠Ability to lift, move, or carry approximately 15 pounds if required to perform essential job functions
⢠Fully remote work arrangement ⢠Full-time employment ⢠Diverse and inclusive workforce commitment ⢠Equal employment opportunities ⢠Opportunities to be attracted, retained, and promoted based on quality talent
Apply NowđĽ 12 hours ago
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