
10,000+ employees
Founded 1955
💸 Finance
👥 B2C
🤝 B2B
Finance • B2C • B2B
H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.
🔥 0 minutes ago
🏰 Missouri – Remote
💵 $18 - $27 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💸 Financial Planning and Analysis (FP&A)
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10,000+ employees
Founded 1955
💸 Finance
👥 B2C
🤝 B2B
Finance • B2C • B2B
H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.
• Perform routine financial processes and transactions for the Corporation • Apply basic financial and accounting principles to identify and accurately enter financial information • Support operational functions for H&R Block Financial Services products, including Emerald Prepaid MasterCard, Spruce, Refund Transfer, Emerald Advance Loan, Refund Advance, and Savings • Research and respond to inquiries from internal departments and external clients escalated through the Client Service Organization • Use cross-functional tools and resources to improve operating efficiencies, documentation, and planning • Process financial information, incoming ACH deposits, exception reports, and account maintenance requests • Balance and reconcile daily general ledger financial transactions • Interpret client needs and resolve issues using training, standard operating procedures, and systems • Research customer requests and contact clients directly with resolutions when necessary • Validate financial-system data accuracy and resolve discrepancies, exception items, and unmatched reconciliation items • Execute established procedures within service-level agreements • Gather, summarize, research, and analyze data to resolve discrepancies and client inquiries • Create and maintain standard operating procedures • Provide operational support and empathetic customer service for escalated client issues • Obtain, research, and process confidential and legal information • Participate in developing, improving, and implementing current and new financial processes
• High School diploma or equivalent • College degree in Accounting, Finance, or related field, or equivalent relevant professional experience • Basic Excel knowledge • Ability to work independently and maintain sensitive and confidential information • Ability to collect, analyze, and summarize data into a useful format • Working knowledge of banking processes and regulations • Effective oral, written, and interpersonal communication skills • Ability to work effectively in a diverse work group • Strong attention to detail and ability to handle multiple tasks and projects simultaneously • Ability to learn web-based systems and navigate multiple systems simultaneously • Experience with SQL • Ability to navigate the Internet
• Competitive pay • Medical and prescription drug coverage for associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Potential participation in incentive compensation or short-term incentive plans
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