Manager, Fraud Prevention – Detection

Job not on LinkedIn

🔥 0 minutes ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $91k - $145.6k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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H&R Block

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1955

💸 Finance

👥 B2C

🤝 B2B

Finance • B2C • B2B

H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.

📋 Description

• Lead fraud prevention and detection strategy across key customer and payment journeys, including rule management, risk scoring, decisioning logic, control design, and prioritization • Identify emerging fraud threats, attack patterns, transaction behavior, account activity, payment flows, and other risk signals • Translate fraud intelligence into actionable control enhancements • Shape and manage the fraud capability roadmap across rules, scoring, AI/ML models, identity verification, behavioral signals, vendor tooling, automation, and real-time decisioning • Own fraud performance, including fraud losses, fraud capture rates, false positives, manual review volume, customer friction, and control effectiveness • Partner with Product, Engineering, Data Science, Analytics, Compliance, Customer Care, and Operations teams • Strengthen fraud controls, automate manual processes, and embed fraud prevention into customer experiences • Lead and coach the fraud prevention and detection team • Set priorities, performance and quality standards, and execution accountability • Develop data-driven business cases for fraud investments • Lead root cause analysis of fraud events, trends, control failures, and significant escalations • Drive sustainable corrective actions to reduce future risk exposure • Establish and maintain SOPs, governance routines, reporting cadences, and operational controls • Support regulatory expectations and partner requirements

🎯 Requirements

• Bachelor’s degree in Business, Finance, Risk Management, Data Analytics, Information Systems, or a related field, or the equivalent through a combination of education and related work experience • 7+ years leading fraud prevention, fraud detection, fraud strategy, payments risk, digital identity, banking, fintech, e-commerce, tax, or financial services fraud programs • Proven ownership of fraud performance metrics including fraud loss reduction, fraud capture, false positive management, manual review optimization, operational efficiency, and customer experience outcomes • Hands-on experience designing, implementing, tuning, and evaluating fraud rules, risk scoring strategies, fraud controls, and automated decisioning environments • Strong analytical capabilities using dashboards, model outputs, transaction trends, case analysis, experimentation, and data insights • Strong communication and storytelling skills for translating complex fraud risks and data insights into actionable recommendations and business cases • Practical experience with AI/ML fraud models, including model performance monitoring, tuning, feature evaluation, or data-driven decisioning in production environments • Experience leading high-performing teams, coaching employees, prioritizing work, and driving accountability in a fast-paced fraud or risk environment • Experience operating within regulated financial services, payments, banking, card, tax, lending, or related fraud risk environments • Preferred: experience with identity verification, synthetic identity detection, account takeover prevention, behavioral analytics, device intelligence, authentication, and transaction monitoring • Preferred: experience with fraud decisioning platforms, orchestration tools, rules engines, risk scoring systems, and real-time fraud prevention technologies • Preferred: experience driving automation, reducing manual review, improving workflow efficiency, and scaling fraud operations through technology • Preferred: experience leading cross-functional fraud initiatives from problem identification through implementation, measurement, optimization, and ongoing governance

🏖️ Benefits

• Medical and prescription drug coverage for associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Continuous learning opportunities