
10,000+ employees
Founded 1955
💸 Finance
👥 B2C
🤝 B2B
Finance • B2C • B2B
H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.
🔥 1 minute ago
Where this job comes from
Posted on H&R Block's careers page, not through a job board
First seen by Remote Rocketship 1 minute ago

10,000+ employees
Founded 1955
💸 Finance
👥 B2C
🤝 B2B
Finance • B2C • B2B
H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.
• Critically review AI-supported outputs within an AI-enabled tax preparation workflow • Validate client information and calculations, resolve exceptions, and apply professional judgment before returns move forward • Communicate with clients through chat, secure messaging, phone, or video • Analyze client-provided tax information and deliver a timely, high-quality client experience • Prepare and validate client returns and provide tax advice • Respond to client inquiries accurately and helpfully • Research complex federal and state tax issues before filing • Test new product functionality and identify recurring issues • Share actionable feedback and frontline insights with product and technology partners • Help improve the advisor and client experience
• Bachelor’s degree in accounting or finance or an equivalent combination of education and experience • At least three years of prior progressive tax preparation experience • Ability to pass H&R Block certification level 4 test within 30 days • Knowledge of tax law sufficient to understand and explain most elements of personal taxation • Ability to interpret, analyze, and correctly formulate solutions to routine and complex tax situations • Excellent verbal and written communication skills • Strong technical aptitude and ability to learn unfamiliar software quickly • Ability to navigate multiple digital tools and troubleshoot issues using a structured approach • Experience testing new software and contributing ideas as tools and processes evolve • Ability to seek feedback, apply learning, and adapt to new information, technology, and practices • Home working environment that supports focused client interaction and protects confidential information • Ability to stay on task while working virtually • Experience using AI tools, with critical thinking to question outputs and verify accuracy • High school diploma or equivalent • Internet speed of at least 15 Mbps • Enrolled Agent, Attorney, or CPA credentials preferred • Knowledge of complex tax situations such as foreign income, rentals, and small business preferred
• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work
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