
10,000+ employees
Founded 1955
💸 Finance
👥 B2C
🤝 B2B
Finance • B2C • B2B
H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.
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10,000+ employees
Founded 1955
💸 Finance
👥 B2C
🤝 B2B
Finance • B2C • B2B
H&R Block is a U. S. -based tax preparation and financial services company that provides in-person and online tax filing, tax professionals, small business bookkeeping and payroll, and related financial products such as refund advances and prepaid cards. Founded in 1955, it operates retail tax offices, franchises, and digital platforms to serve consumers and small businesses with tax, accounting, and financial solutions.
• Design end-to-end user experiences for responsive web products and workflows • Partner with Product Managers, Engineers, and fellow designers throughout the product development lifecycle • Develop and test prototypes to validate ideas and gather customer feedback • Conduct and participate in user research activities, including interviews, usability testing, and concept validation • Translate customer needs, business goals, and research insights into effective product experiences • Contribute to and evolve the team's design system and design practices • Use modern design and prototyping tools, including AI-assisted workflows where appropriate • Present design solutions and rationale to cross-functional stakeholders • Continuously improve experiences through experimentation, iteration, and product learnings • Help shape intuitive digital experiences for H&R Block's tax and financial products from concept through delivery • Contribute to product strategy and influence design practices
• Bachelor's degree in Design, Human-Computer Interaction (HCI), a related field, or equivalent practical experience • 5+ years of experience designing end-to-end digital product experiences for responsive web applications • Strong portfolio demonstrating user-centered design, interaction design, visual design, and product thinking • Experience partnering closely with Product Managers and Engineers to deliver customer-focused solutions from concept through launch • Experience creating, testing, and refining prototypes based on customer feedback, experimentation, and product outcomes • Strong communication skills • Comfort working independently in ambiguous environments • Commitment to accessibility and usability best practices • Experience planning and conducting user research, including interviews, usability testing, and other discovery methods • Ability to incorporate quantitative and qualitative insights to identify opportunities and improve customer experiences • Experience creating high-fidelity prototypes and partnering closely with engineers through implementation • Familiarity with AI-assisted design tools, emerging design technologies, and designing AI-powered or automation-driven experiences • Experience contributing to or working within an enterprise design system, including components, patterns, and documentation • Strong visual design skills • Experience designing products in financial services, fintech, tax, or other regulated industries • Ability to translate complex requirements into intuitive customer experiences
• Medical and prescription drug coverage for qualifying associates and eligible dependents • H&R Block Retirement Savings Plan (401(k) Plan) • Employee Assistance Program • (Virtual) fitness center programs • Associate discount program • Business Travel Accident Insurance • Associate Tax Prep benefit • Competitive pay • Comprehensive benefits • Support for life both in and outside of work • Continuous learning • High Performing, Connected Culture
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