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IT Associate

🔥 0 minutes ago

🏄 California, New York, +1 more states – Remote

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💵 $76k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Logo of Habitat Health

Habitat Health

1 - 10 employees

Founded 2023

🏥 Healthcare

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare • Healthcare Insurance • Wellness

Habitat Health is a healthcare organization focused on empowering older adults to live independently in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), Habitat Health provides comprehensive health insurance coverage and medical and social care services. Their services include transportation, personal care, 24/7 care access, physical therapy, nutrition support, pharmacy and prescriptions, medical care, and social services. Operating in partnership with notable healthcare providers such as Kaiser Permanente, Habitat Health is committed to creating a supportive and inclusive environment for both participants and staff, ensuring the provision of personalized, coordinated care. Founded in 2023, the company aims to enhance the lives of older adults covered by Medicare or Medicaid.

📋 Description

• Own and deliver IT projects from scoping through deployment and documentation • Set up secure badge-release printing, conference rooms, and new sites, including Wi-Fi surveys, rack and cabling work, and UPS/power planning • Deploy and maintain Teams Rooms, displays, speakerphones, and cabling • Administer office and conference room digital signage • Administer hard phones, mobile phones, and soft phones, including Teams Phone, RingCentral, and TalkDesk • Build and maintain onboarding and offboarding playbooks and automation • Write scripts, tools, dashboards, and documentation using PowerShell, Python, Microsoft Graph, and Power Automate • Support multi-site printers, peripherals, and AV equipment, including hardware setup and driver/firmware management • Coordinate with vendors • Administer and troubleshoot switches, wireless access points, firewalls, VPNs, VLANs, static routes, and overhead paging/speaker systems • Resolve escalated issues through root cause analysis • Support disaster recovery and backup restore testing • Document fixes in the knowledge base • Administer SaaS applications, access reviews, license optimization, and SSO configuration • Advise on hardware purchasing and recommendations • Manage Entra ID and Microsoft 365 policies, user and group administration, conditional access, and basic Windows Server administration • Follow HIPAA and security best practices while supporting asset inventory, access reviews, and audit requests

🎯 Requirements

• Bachelor's degree in Computer Engineering, Computer Science, Electrical Engineering, or a related technical field, or equivalent hands-on experience • 1+ years of IT, engineering, or technical experience; internships and substantial project work will be considered • Strong analytical and problem-solving skills • Working knowledge of TCP/IP, DNS, DHCP, VLANs, subnetting/CIDR, Wi-Fi, VPN, and network diagrams • Understanding of Windows, Mac, Linux, iOS, Android, hypervisors, virtual machines, RDP, and SSH • Familiarity with Microsoft 365, Entra ID, Teams, and SharePoint • Scripting or software development experience, such as PowerShell, Python, or Microsoft Graph • Exposure to cloud infrastructure, including Azure or AWS • Hands-on experience with printers, AV equipment, and peripherals • Clear written and verbal communication, including explaining technical topics to non-technical teammates • Alignment with Habitat Health's purpose and values • Ability to thrive in a fast-paced, evolving environment and navigate ambiguity • Strong learning and growth mindset • Integrity, ownership, and follow-through • Vaccination/infection control and PPE compliance as applicable to the role and work location • Nice to have: hands-on experience building servers, computers, and home labs • Nice to have: experience in a healthcare or HIPAA-regulated environment

🏖️ Benefits

• Target annual bonus of 10% of base salary • Medical, dental, and vision insurance • Paid parental leave • Short- and long-term disability coverage • Life insurance • Flexible spending accounts • 401(k) savings plan with a match • Paid time off • Company paid holidays • Reasonable accommodations for disabilities and sincerely held religious beliefs, practices, or observances • Vaccination and infection control support applicable to certain roles and work locations

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