Senior Licensing Product Operations Expert

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🔥 0 minutes ago

🏄 California, Massachusetts – Remote

🏄 California – Remote 🍂 Massachusetts – Remote

💵 $120k - $243k / year

⏰ Full Time

🟠 Senior

⚡️ Product Operations

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Hewlett Packard Enterprise

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2015

🏢 Enterprise

🔧 Hardware

☁️ SaaS

Enterprise • Hardware • SaaS

Hewlett Packard Enterprise is a global technology leader providing innovative IT solutions to empower businesses. HPE offers a comprehensive portfolio of products and services, including the HPE GreenLake edge-to-cloud platform, which delivers a hybrid cloud experience enabling businesses to manage workloads across private and public clouds seamlessly. Additionally, the company specializes in supercomputing, networking, and storage solutions, along with AI and data analytics capabilities to drive productivity and operational efficiency. HPE is committed to helping organizations enhance their digital transformations while securing data and optimizing IT infrastructure.

📋 Description

• Own and lead complex operational domains supporting software licensing and entitlement execution for HPE Networking products. • Partner closely with Networking Product Line Managers across Juniper, Aruba, and Mist portfolios. • Translate product and licensing requirements into operational workflows and system requirements within licensing and supply chain platforms. • Serve as a subject-matter expert on software licensing behaviors, including subscriptions, entitlements, renewals, and product-specific nuances. • Act as an escalation point for complex or non-standard licensing issues, applying sound judgment to balance risk, customer impact, and scalability. • Collaborate with Product Management, Engineering, Sales Operations, Finance, IT, and Supply Chain teams to ensure end-to-end alignment. • Identify operational gaps and leverage AI and automation to scale operations, drive process improvements, and reduce manual effort. • Provide informal mentorship and contribute to documentation, standard operating procedures, and readiness efforts. • Set up, test, and deliver licensing and fulfillment solutions for new product introductions, incremental SKU requirements, and new or enhanced product capabilities.

🎯 Requirements

• Significant experience in business operations, licensing operations, or software-related operational environments. • Strong understanding of software licensing concepts such as subscriptions, entitlements, renewals, and co-terming. • Demonstrated ability to work effectively with Product Line Managers and translate product knowledge into operational execution; a background in Product Line Management is a plus. • Familiarity with HPE software licensing and supply chain systems and processes, including SAP-based order and fulfillment environments and Juniper Agile Licensing (JAL). • Proven success as a senior individual contributor with independent ownership and accountability. • Strong analytical, problem-solving, and communication skills.

🏖️ Benefits

• Health & Wellbeing • Personal & Professional Development • Unconditional Inclusion