Travel Customer Support Specialist

Job not on LinkedIn

🔥 6 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Hallford University

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

✈️ Travel

🏨 Hospitality

Travel • Hospitality

Hallford University is a travel services provider (branded on its site as "Hallford Travels") that offers personalized vacation planning and booking. The website emphasizes booking cruises, ocean and river cruises, all-inclusive resorts, family vacations, honeymoons, romantic getaways, group travel, European adventures, shore excursions and tours, and related travel support and planning services. The company presents itself as a consumer-facing travel agency focused on curated, stress-free trip planning and support.

📋 Description

• Provide excellent customer service to clients planning travel • Assist with researching and coordinating travel options including cruises, vacation packages, tours, and hotel accommodations • Respond to client questions and provide helpful travel information • Communicate with travel suppliers to confirm reservations and travel details • Maintain accurate records of client interactions and bookings • Stay informed on travel promotions, supplier updates, and destination information • Provide support to clients before and after travel when needed

🎯 Requirements

• Strong customer service and communication skills • Ability to work independently in a remote environment • Comfortable using email, online platforms, and basic computer tools • Organized with strong attention to detail • Positive attitude and professional communication style • Previous experience in customer service or travel is helpful but not required

🏖️ Benefits

• Remote work opportunity • Flexible scheduling options • Access to travel industry training and resources • Ongoing support from an experienced travel team • Travel industry perks and supplier discounts when available