Account Director

🔥 2 hours ago

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Hamster Garage

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

📣 Marketing

🤝 B2B

🛍️ eCommerce

Marketing • B2B • eCommerce

Hamster Garage is an affiliate and partner marketing agency that builds and manages performance-driven affiliate programs and broader partner strategies for consumer and enterprise brands. They offer services including Affiliate Marketing, Global Partner Marketing, Answer Engine Optimization (AEO) to boost visibility in AI-driven search/answer platforms, Amazon Affiliate program management, and TikTok Shop affiliate programs. The agency highlights founders with backgrounds in the growth teams of a large hospitality marketplace and top financial services firms and operates a creator-brand collaboration product/service called Swipehouse.

📋 Description

• Delivering creative and well-thought-out ideas to achieve client objectives, effectively managing team deliverables, and monitoring performance metrics. • Continuously analyze campaign performance metrics (ROI, ROAS, conversion rates, affiliate partner performance) using data-driven insights to optimize strategies. • Identify opportunities to grow client accounts through upselling, campaign optimization, and revenue-generating initiatives, supporting effective strategy development. • Lead efforts to maintain operational excellence, streamline processes, and ensure high-quality deliverables that meet company and client standards. • Effectively communicate program performance and strategic direction to clients and team members. • Build and nurture strong client relationships, understanding their goals, challenges, and opportunities in affiliate marketing. • Prepare and deliver compelling and engaging client presentations, explaining strategic recommendations and providing insightful analysis on growth initiatives. • Lead and mentor a team, providing guidance and support in executing campaigns and achieving goals. • Act as an advisor and the highest point of escalation for clients. • Formulate and test new tactics, including outside traditional affiliates, to improve performance. • Prepare and manage budget vs actual reports for hours on accounts on a monthly basis and provide narratives for their portfolio of clients to management. • Own the performance bonus calculation for client invoicing. • Ad hoc support in operational and sales, depending on capacity, including support with performance reviews, automation support, tool discovery to support account management, sales pitches, and other areas required to build the agency.

🎯 Requirements

• Minimum 6 years of experience working with top recognizable brands in affiliate marketing. • Proficiency in third-party affiliate tracking platforms such as Impact, CJ, ShareASale, etc. • Strong project management skills with a track record of successful execution. • Exceptional written and verbal communication skills are crucial, as this role involves extensive coordination via email and calls. It's imperative to consistently represent HG in a highly professional manner. • Experience interacting with various publishers and high-value clients, showcasing strong communication skills. • Strong attention to detail. • Driven by KPIs and results, with a focus on strong analytical skills - working understanding of Microsoft Excel for data analysis and reporting. • Proficient in navigating extensive data to extract insights, optimize strategies, and make informed decisions on strategy for client presentations. • Proficiency in creating impactful presentations using tools like Microsoft PowerPoint or Canva is highly valued. The role involves frequent client presentations where crafting compelling decks as client deliverables is essential. • Resourcefulness is vital to this position. There will be many scenarios that require the Director to be able to research solutions independently for discussion purposes with the client and HG team. • The ideal candidate will be able to provide creative and innovative solutions to address brands’ user acquisition needs. • Operational and process-focused. As a young agency, we’re looking for someone who can help us build processes that scale across multiple accounts.

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible working arrangements