
51 - 200 employees
Founded 1995
🔒 Cybersecurity
☁️ SaaS
🏢 Enterprise
Cybersecurity • SaaS • Enterprise
Harbor IT is a managed IT service provider that specializes in delivering tailored network infrastructure, cybersecurity solutions, and unified communications to organizations of various sizes. With over 30 years of experience, the company emphasizes a consultative approach to develop customized solutions that maximize operational efficiency with minimal disruption. Their offerings include cybersecurity as a service, network infrastructure management, and lifecycle management, supported by a dedicated team available 24/7 to ensure seamless operations across their clients' technology environments.
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51 - 200 employees
Founded 1995
🔒 Cybersecurity
☁️ SaaS
🏢 Enterprise
Cybersecurity • SaaS • Enterprise
Harbor IT is a managed IT service provider that specializes in delivering tailored network infrastructure, cybersecurity solutions, and unified communications to organizations of various sizes. With over 30 years of experience, the company emphasizes a consultative approach to develop customized solutions that maximize operational efficiency with minimal disruption. Their offerings include cybersecurity as a service, network infrastructure management, and lifecycle management, supported by a dedicated team available 24/7 to ensure seamless operations across their clients' technology environments.
• Support and optimize the end-to-end quote-to-cash process across CRM, billing, ERP, and payment systems • Monitor and reconcile billed revenue, recognized revenue, deferred revenue, accounts receivable, and cash collections • Investigate and resolve discrepancies between operational systems and the general ledger • Analyze subscription lifecycle events including renewals, cancellations, upgrades, downgrades, credits, and refunds • Maintain reconciliation schedules and supporting documentation for month-end close and audit purposes • Monitor accounts receivable aging, unapplied cash, customer credits, and collection trends • Investigate customer account discrepancies and coordinate resolution with internal teams • Reconcile system-generated revenue and billing data to ERP and financial reporting systems • Support bad debt reserve analysis and write-off processes, while reviewing and monitoring unbilled revenue and contract asset balances • Serve as a key accounting stakeholder in the implementation of a new ERP system and the redesign of quote-to-cash workflows • Assist in designing scalable billing, revenue, AR, cash application, and reconciliation processes • Participate in requirements gathering, user acceptance testing (UAT), data validation, process documentation, and go-live support • Ensure consistency between CRM, billing, ERP, payment, and reporting systems while identifying process inefficiencies, control gaps, and automation opportunities • Administer monthly and quarterly sales commission processes based on approved compensation plans • Validate commission calculations against CRM, billing, and ERP data (including bookings, renewals, cancellations, credits, and collections) • Investigate and resolve commission discrepancies in partnership with Revenue Operations and Payroll • Prepare commission accruals, supporting reconciliations, and drive automation improvements related to commission administration • Support close activities related to revenue operations and order-to-cash accounting, including journal entries, account reconciliations, and variance analyses • Assist in developing and maintaining internal controls over quote-to-cash processes • Develop operational reporting and KPIs related to billing accuracy, collections, and reconciliation exceptions
• Bachelor’s degree in Accounting, Finance, or a related field • 5+ years of experience in revenue accounting, order-to-cash accounting, subscription accounting, or related operational accounting functions • Experience in a subscription-based or SaaS environment preferred • Experience supporting ERP implementations or major systems/process transformations is strongly preferred • Advanced Excel skills and strong data analysis capabilities, with experience working across ERP, CRM, billing, and payment systems • Strong understanding of accounts receivable, billing operations, reconciliations, and revenue workflows • Excellent communication and cross-functional collaboration skills
• health benefits • flexible paid time off • parental leave • fertility and adoption assistance • 401(k) • educational reimbursement
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