Account Executive – East Region US

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $130k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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Harmony

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2025

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

💰 $3.9M Seed on 2025-08

SaaS • Artificial Intelligence • Enterprise

Harmony is an AI-native ITSM platform that provides an agentic enterprise service management solution. It uses AI-driven service desk agents and proactive automation to autonomously resolve employee requests, maintain a real-time system of record for assets and software, and generate a dynamic knowledge base. Harmony offers out-of-the-box production-ready AI agents and a no-code agent builder, integrates with Slack, Microsoft Teams, identity providers, HRIS, MDM, EDR and other enterprise tools, and supports IT, HR, legal, security, and operations workflows such as onboarding/offboarding, password resets, device recovery, license discovery, and certificate monitoring.

📋 Description

• Own the full sales cycle end to end, from prospecting and discovery through demo, negotiation, and close, while carrying a quota • Run multi-threaded sales cycles with IT, HR, and Operations stakeholders, from individual practitioners up to VP and C-suite buyers • Develop deep understanding of prospects’ ITSM workflows and pain points, and translate Harmony’s AI automation capabilities into clear, quantified business value • Build and manage a pipeline through outbound prospecting, inbound follow-up, and partnerships • Maintain accurate pipeline hygiene and forecasting in the CRM, and report on activity, conversion, and revenue against targets • Act as the voice of the customer internally, sharing market and competitive feedback that influences product roadmap and positioning • Help define and refine the sales playbook, messaging, and processes as a founding member of the go-to-market team

🎯 Requirements

• 5+ years of quota-carrying, closing experience in B2B SaaS sales, with a consistent track record of meeting or exceeding targets • Experience owning full-cycle sales - prospecting through close - for technical or platform products sold to business and technical buyers • Proven ability to run multi-stakeholder sales cycles and to communicate credibly with both practitioners and executives • Strong discovery, presentation, negotiation, and storytelling skills, with the ability to translate technical capabilities into business outcomes • High-agency, self-directed operator who thrives in an unstructured, fast-changing early-stage environment and is comfortable building process rather than inheriting it • Disciplined with CRM and sales tooling (e.g., Salesforce), including modern AI tools/techniques, and rigorous about pipeline management and forecasting • Based on the United States East Region, preferably Boston or the Washington metropolitan area (DMV) area • Willingness to travel occasionally to customer meetings, events and conferences is required • Experience selling ITSM, IT operations, observability, security, or workflow/process automation software • Working knowledge of AI and automation categories; familiarity with AI agents, LLM-based automation, or how AI is applied to IT workflows is a strong plus • Prior experience as an early or founding sales hire at a seed to Series B startup, helping establish the go-to-market motion • History of top performance - President’s Club, top-decile ranking, or rapid promotion • Familiarity selling into IT, DevOps, or IT support organizations and navigating their buying and evaluation processes • Experience with modern sales engagement and prospecting tools (e.g., Gong, Nooks)

🏖️ Benefits

• Equity • Comprehensive medical, dental, and vision coverage • 401(k), with company matching • Top-tier in-office gear or stipend for home office (for remote employees) • Many more.