Account Executive

Job not on LinkedIn

🔥 17 hours ago

🏄 California, Washington – Remote

🏄 California – Remote ☕ Washington – Remote

💵 $130k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

👻 Ghost score 0%

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Harmony

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2025

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

💰 $3.9M Seed on 2025-08

SaaS • Artificial Intelligence • Enterprise

Harmony is an AI-native ITSM platform that provides an agentic enterprise service management solution. It uses AI-driven service desk agents and proactive automation to autonomously resolve employee requests, maintain a real-time system of record for assets and software, and generate a dynamic knowledge base. Harmony offers out-of-the-box production-ready AI agents and a no-code agent builder, integrates with Slack, Microsoft Teams, identity providers, HRIS, MDM, EDR and other enterprise tools, and supports IT, HR, legal, security, and operations workflows such as onboarding/offboarding, password resets, device recovery, license discovery, and certificate monitoring.

📋 Description

• Own the full sales cycle from prospecting and discovery through demo, negotiation, and close while carrying a quota • Run multi-threaded sales cycles with IT, HR, and Operations stakeholders from practitioners through VP and C-suite buyers • Develop an understanding of prospects’ ITSM workflows and pain points • Translate Harmony’s AI automation capabilities into clear, quantified business value • Build and manage a pipeline through outbound prospecting, inbound follow-up, and partnerships • Maintain accurate pipeline hygiene and forecasting in the CRM • Report on activity, conversion, and revenue against targets • Act as the voice of the customer internally • Share market and competitive feedback influencing product roadmap and positioning • Help define and refine the sales playbook, messaging, and processes as a founding go-to-market team member

🎯 Requirements

• 5+ years of quota-carrying, closing experience in B2B SaaS sales • Consistent track record of meeting or exceeding targets • Experience owning full-cycle sales for technical or platform products sold to business and technical buyers • Ability to run multi-stakeholder sales cycles and communicate credibly with practitioners and executives • Strong discovery, presentation, negotiation, and storytelling skills • Ability to translate technical capabilities into business outcomes • High-agency, self-directed approach suited to an unstructured, fast-changing early-stage environment • Discipline with CRM and sales tooling, such as Salesforce, including modern AI tools and techniques • Based on the United States West Coast, preferably the San Francisco Bay Area; also open to candidates in Los Angeles or Seattle regions • Willingness to travel occasionally to customer meetings, events, and conferences • Experience selling ITSM, IT operations, observability, security, or workflow/process automation software is preferred • Working knowledge of AI and automation categories is preferred • Familiarity with AI agents, LLM-based automation, or AI applied to IT workflows is a strong plus • Prior experience as an early or founding sales hire at a seed to Series B startup is preferred • History of top performance is preferred • Familiarity selling into IT, DevOps, or IT support organizations is preferred • Experience with modern sales engagement and prospecting tools such as Gong and Nooks is preferred

🏖️ Benefits

• Competitive salary • Equity • Comprehensive medical, dental, and vision coverage • 401(k) with company matching • Top-tier in-office gear or home office stipend for remote employees